Leader in Training — Craft Coffee & Hospitality Excellence

Bluebottlecoffee; San Mateo (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Discount on products

Job summary

Blue Bottle Coffee is seeking a Leader in Training to guide cafe teams toward exceptional hospitality and coffee experiences, while upholding standards and achieving business goals.

You will collaborate with the Cafe Leader on operations, inventory, staffing, and training, and you must be willing to relocate within a 50-mile radius of the market area. This role emphasizes leadership development, quality, and guest engagement.

Qualifications

• 1-2 years working in a leadership role or experience leading a team, with a strong preference for coffee, food, and beverage
• Completed Blue Bottle Academy’s Barista training and validation program or will complete it within 90 days post-hire
• Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire

Responsibilities

• Assume full accountability for cafe operations in the absence of the Cafe Leader, ensuring smooth and efficient functioning
• Foster a culture of respect, inclusivity, and continuous learning within the team
• Communicate and uphold Blue Bottle's sustainability values, motivating team members to contribute to organizational goals
• Assist in recruiting a diverse team and manage performance through feedback, recognition, and addressing concerns promptly
• Optimize staffing and shift management to deliver exemplary hospitality, adhering to quality standards for beverage and food preparation
• Enhance guest experience through engagement, technical product education, and handling feedback and escalations professionally
• Collaborate with the Cafe Leader on business analysis, strategic planning, and action plans for sales, restocking, merchandising, inventory, and scheduling
• Ensure accurate accounting of transactions, maintain inventory levels, and contribute to scheduling activities
• Adhere to safety policies and procedures, report concerns, and promote a safe and respectful workplace
• Manage controllable budget and labor hours efficiently, ensuring accountability and reporting any issues promptly
• Adept at coaching individuals of diverse learning styles and backgrounds, demonstrating patience and adaptability to ensure their success
• A catalyst for excellence, setting and upholding elevated standards for both themselves and their team members
• A consummate communicator proficient in imparting information effectively and delivering constructive feedback with tact and empathy
• Exhibits astute judgment and decision-making capabilities, approaching challenging situations with a proactive and positive problem-solving mindset
• A collaborative strategist adept at identifying and eliminating obstacles to streamline processes and achieve goals
• Committed to fostering a culture of empathy and understanding, valuing meaningful connections with both team members and guests
• Driven dedication to environmental sustainability, actively pursuing initiatives that contribute to a sustainable future for our people, our company, and our planet
• Eligible to work in the United States and 18 years of age or older
• 1-2 years working in a leadership role or experience leading a team, with a strong preference for coffee, food, and beverage
• Completed Blue Bottle Academy’s Barista training and validation program or will complete it within 90 days post-hire
• Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire
• Familiarity with online collaboration and organization tools, including Google Docs
• A flexible schedule and are available to work mornings, evenings, weekends, and holidays
• Ability to smell and taste; you’re tasting and smelling coffee and food, helping ensure quality control for each cup and plate
• Ability to listen and speak; you’re listening and speaking with our guests to take and fill orders, and guide and create experiences.

Job description

Blue Bottle Coffee is seeking a Leader in Training to guide cafe teams toward exceptional hospitality and coffee experiences, while upholding standards and achieving business goals.

You will collaborate with the Cafe Leader on operations, inventory, staffing, and training, and you must be willing to relocate within a 50-mile radius of the market area. This role emphasizes leadership development, quality, and guest engagement.