Leader in Development (LID) | Food and Beverage

Omni Hotels & Resorts; Frisco (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Omni Hotels & Resorts in Frisco, TX, seeks a Food & Beverage Leadership & Development LID to train and supervise outlets, ensuring service aligns with Omni standards. The 12-month program develops graduates into managers, with weekly rotations and property-wide projects.

On program completion, relocation to a managerial role is expected at an Omni property. Candidates should have a 4-year degree, F&B experience, and ability to manage deadlines and budgets, plus alcohol service training.

Qualifications

• 4 year college degree is required.
• Must have the ability to manage deadlines.
• Must be able to relocate upon completion of the program.
• Alcoholic beverage service training is required.
• Must reside within 75 miles of the hotel.

Responsibilities

• Responsible for assigned shift, assisting in overall management.
• Assist in overall supervision of the department as outlined in manager's job description.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Observe, teach and correct staff's service.
• Assist manager in scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.

Skills

Customer service

Attention to detail

Deadline management

Relocation willingness

Alcohol beverage service training

Education

4 year college degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Position

F&B Leadership and Development

Department

Operations

Reports to

Operations Leader

Job Description

This position is responsible for ensuring proper training and supervision of all personnel. The Food and Beverage Operations LID is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. The Leader in Development (LID) program is a 12‑month program designed to develop graduates into successful managers in the division they wish to pursue. The Food & Beverage Operations LID will spend time each week assisting each department in Food & Beverage, and complete contracts throughout the training property. Upon completion of the LID program, the Food & Beverage LID will move into a managerial role at an Omni property, so the successful candidate will be relocatable. Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division.

Responsibilities

• Responsible for assigned shift, assisting in overall management.
• Assist in overall supervision of the department as outlined in manager's job description.
• Complete environmental checklist for dining room.
• Spot check liquor pars and order daily supplies.
• Hold pre‑meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staff's service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, mini bar and room service.
• Assist manager in scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.
• Complete administrative tasks.
• Follow up on over/short reports.

Job Requirements

• Previous Food and Beverage experience required, preferably in luxury hotel/convention hotel setting.
• 4 year college degree required, preferably in a related field.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule, 47.50 hours a week including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Alcoholic beverage service training required.
• Must be able to relocate upon completion of the program.
• Must reside within 75 miles of the hotel.

Equal Opportunity Statement

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.