Lead Workfront System Administrator

vwr; United States; On-site; USD 110,000 - 140,000; Full time

Job summary

VWR seeks an experienced Lead Workfront Administrator to own the Adobe Workfront platform, driving configurations, workflows, and governance across the organization. You will translate business needs into scalable solutions and lead adoption of automation and reporting capabilities.

In this role, you will partner with marketing, IT, and operations to optimize processes, enable planning, and deliver measurable improvements in efficiency and data integrity.

Qualifications

• 5+ years of Adobe Workfront administration experience in a complex environment.
• Experience designing and implementing workflow solutions and automation initiatives.
• Experience with Workfront Fusion, integrations, APIs, and automation.
• Experience supporting enterprise marketing operations or business process management initiatives.
• Strong analytical, troubleshooting, and stakeholder management skills.
• Advanced knowledge of Workfront administration, configuration, reporting, and workflow design.

Responsibilities

• Administer, configure, and maintain Adobe Workfront to support evolving business requirements.
• Manage platform configuration: portfolios, programs, groups, teams, layouts, custom forms, queues, workflows, and permissions.
• Ensure platform stability, data integrity, and adherence to governance standards.
• Monitor system performance and proactively identify opportunities for optimization.
• Support Workfront Planning and related workflow technologies as applicable.
• Translate business requirements into scalable Workfront configurations, workflow designs, automation, and reporting solutions.

Skills

Adobe Workfront admin

Workflow design

Process improvement

Automation initiatives

Project management

Stakeholder management

Training & adoption

Data governance

Reporting & dashboards

API integrations

Education

Bachelor's degree in related field

Tools

Workfront Fusion

Adobe Workfront certifications

Workfront Planning

Job description

The Opportunity

Implements tactical and operational goals established by management, ensuring efficiency, cost-effectiveness, and structured workflows across business functions. Contributes to the implementation of new processes, standards, and operational plans that enhance productivity and reduce operational risks, driving moderate impact on department results. Manages projects and/or process improvement initiatives, such as workflow optimization, automation enhancements, and efficiency audits. Develops structured frameworks to refine business procedures and ensure continuous improvement. Works on problems and issues with a diverse scope, requiring evaluation of multiple factors such as data inconsistencies, resource constraints, technology integrations, and compliance requirements. Derives solutions based on limited information and/or precedents while adapting methodologies to fit evolving business needs. Communicates with internal and external parties such as IT, compliance, operations, and external vendors to align process improvement initiatives with business objectives. The Lead Workfront System Administrator is responsible for the administration, configuration, optimization, and adoption of Adobe Workfront and related workflow technologies across the organization. This role serves as the primary platform expert and trusted consultant to business stakeholders, translating marketing and operational requirements into scalable workflows, automation, reporting, and governance solutions.

What we're looking for

• Education: Bachelor's degree in Business, Marketing, Information Systems, Management, or a related field preferred.
• Experience: 5+ years of Adobe Workfront administration experience in a complex business environment.
• Experience designing and implementing workflow solutions, process improvements, and automation initiatives.
• Experience with Workfront Fusion, integrations, APIs, and workflow automation preferred.
• Experience supporting enterprise marketing operations or business process management initiatives preferred.
• Workfront Planning experience preferred.
• Adobe Workfront certifications are a plus.
• Advanced knowledge of Adobe Workfront administration, configuration, reporting, and workflow design.
• Experience building and maintaining Workfront Fusion automations and integrations.
• Strong understanding of business process improvement, workflow optimization, and operational excellence principles.
• Proficiency in text mode reporting, dashboards, custom forms, request queues, and workflow configuration.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to translate business requirements into scalable system solutions.
• Strong communication, facilitation, and stakeholder management skills.
• Experience delivering user training and driving platform adoption.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Customer-focused mindset with a commitment to service excellence and continuous improvement.

How you will thrive and create an impact

Workfront Administration & Platform Ownership

Administer, configure, and maintain Adobe Workfront to support evolving business and operational requirements. Manage platform configuration, including portfolios, programs, groups, teams, layouts, custom forms, queues, workflows, and permissions. Ensure platform stability, scalability, data integrity, and adherence to governance standards. Monitor system performance and proactively identify opportunities for optimization. Support Workfront Planning and related workflow technologies as applicable.

Workflow Design & Process Improvement

Partner with stakeholders to understand business processes, challenges, and operational goals. Facilitate workflow discovery and requirements-gathering sessions across marketing and cross-functional teams. Document current-state and future-state processes and recommend improvements that increase efficiency, visibility, and consistency. Translate business requirements into scalable Workfront configurations, workflow designs, automation, and reporting solutions. Promote process standardization and operational excellence through effective workflow design.

Reporting, Analytics & Data Governance

Design, build, and maintain reports, dashboards, and executive-level metrics to support decision-making and operational transparency. Partner with leadership to define and measure platform adoption, workflow compliance, capacity, and operational performance metrics. Maintain reporting standards, dat