Lead Water Restoration Technician | Crew Lead & Drying Expert

HighGround; Winston-Salem (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

401(k) with company match

PTO and Holidays

Job summary

Power Dry is expanding into North Carolina and seeks a Lead Restoration Technician to oversee water, sewage, and other property damage projects. You will lead field crews, plan mitigation, and ensure safe, efficient, high-quality outcomes.

The ideal candidate enjoys fast-paced work, delivers quality results, and communicates clearly with customers during stressful situations while guiding the team and maintaining safety across projects.

Qualifications

• Experience leading restoration crews and managing field operations.
• Strong communication skills for customer interaction in stressful situations.
• Ability to work independently while guiding a team.
• Physically capable of demanding field work and lifting up to 50 pounds.
• Willingness to work overtime, evenings, weekends, and holidays.

Responsibilities

• Lead crews on residential and commercial restoration projects.
• Evaluate job sites and plan mitigation/restoration strategy.
• Perform water extraction, demolition, debris removal, equipment setup.
• Monitor drying progress and adjust equipment as needed.
• Maintain project documentation using restoration software and mobile tech.
• Communicate with customers, providing updates throughout the process.
• Train, mentor, and supervise crew members; promote teamwork and safety.
• Ensure work complies with standards and company procedures.
• Inspect completed work for quality and satisfaction.
• Operate company vehicles and maintain tools/equipment.
• Assist with mold remediation and other services as assigned.
• Participate in on-call rotation for emergency restoration needs.

Skills

Leadership

Communication

Problem-solving

Independent work

Team leadership

Tools

Restoration software

Mobile technology

Job description

Power Dry is expanding into North Carolina and seeks a Lead Restoration Technician to oversee water, sewage, and other property damage projects. You will lead field crews, plan mitigation, and ensure safe, efficient, high-quality outcomes.

The ideal candidate enjoys fast-paced work, delivers quality results, and communicates clearly with customers during stressful situations while guiding the team and maintaining safety across projects.