Lead Warehouse Associate: Growth, Training & Ops Leader

Amazon Inc.; Mountainside (NJ); Hybrid; USD 34,000 - 37,000; Full time

Job summary

Amazon in Mountainside, NJ is seeking a Lead Associate to support the fastest delivery operation, focusing on customer obsession and teamwork.

You will manage processes, train teammates, ensure safety and quality, receive truck deliveries, and drive continuous improvement. Candidate should be 18+, able to lift up to 49 pounds, flexible schedule including weekends/nights, and able to work on site.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• Strong verbal communication and customer service skills.
• Experience managing inventory in a retail or distribution setting.
• Prior experience in training others.
• Demonstrated success in problem solving and delivering results.

Responsibilities

• Support, motivate, and model desired behavior for the rest of the team
• Manage operational processes, safety, quality, performance, and customer delivery promises following the Regional Area Manager guidance
• Maintain a clean, sanitary, safe, and organized workspace
• Provide ongoing training in areas including system and equipment knowledge, quality training, general operations
• Provide feedback on processes and standards, serving as escalation point
• Maintain a key to the site, and open and close following proper procedures
• Handle a wide assortment of products including produce, meat, seafood, and alcoholic beverages
• Receive truck deliveries
• Collaborate with associates and delivery partners to ensure smooth operations and customer service
• Participate in associate onboarding
• Ensure consistent execution of product workflow processes
• Perform front-line duties when necessary
• Contribute to continuous improvement of customer experience and operations
• Utilize inventory management systems to scan, process, and count product
• Perform additional duties as assigned

Skills

Microsoft Office

Leadership

Communication

Problem solving

Training others

Inventory management

Education

High school or equivalent

Job description

Amazon in Mountainside, NJ is seeking a Lead Associate to support the fastest delivery operation, focusing on customer obsession and teamwork.

You will manage processes, train teammates, ensure safety and quality, receive truck deliveries, and drive continuous improvement. Candidate should be 18+, able to lift up to 49 pounds, flexible schedule including weekends/nights, and able to work on site.