lead VOIP l Consultant

Sonsoft Inc; Englewood (CO); On-site; USD 100,000 - 130,000; Full time

Job summary

A technology consulting firm located in Englewood, Colorado, is seeking a seasoned professional with over 11 years of experience in technology consulting and enterprise architecture. Ideal candidates will be knowledgeable in VoIP Protocols and should possess strong problem-solving and communication skills. A Bachelor's degree or equivalent experience is required. This role also demands attention to detail, organizational skills, and the ability to support after-hours projects. U.S. citizens and those authorized to work in the U.S. are encouraged to apply.

Qualifications

• At least 11 years of experience in IT.
• Bachelor’s degree or foreign equivalent required from an accredited institution.
• Excellent problem solving skills.

Responsibilities

• Experience in technology consulting and enterprise architecture.
• Implementation of Unified Communication and Contact Center products.
• Ability to provide on-call support for high-profile issues.

Skills

VoIP Protocols

Problem solving

Communication skills

Attention to detail

Organizational skills

Technical troubleshooting tools

Education

Bachelor's degree or foreign equivalent

Tools

Wireshark

SIPP

Network tools

TranslatorX

Job description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled Services.

Job Description

Job Description:

• At least 11 years of experience in technology consulting, enterprise architecture
• Technically sound knowledge in VoIP Protocols ( SIP,H.323 )
• Prior technology implementation in Unified Communication, Contact Center, Gateway solution products for Cisco, Avaya, Sonus.
• Good knowledge on various troubleshooting tools (Wireshark, sipp, network tools, TranslatorX).
• Excellent problem solving skills with desire to take on responsibility.
• Excellent communication skills, should have worked in global delivery model.
• Good understanding on product SLA’s and support metrics.
• Ability to grasp problems and understand issues quickly and provide solutions.
• Ability to reason and think logically
• Strong attention to detail in regards to project planning and documentation
• Strong organizational and sales skills.
• Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor.
• Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment.
• Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects.

Qualifications

Basic Qualification:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience in IT

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.