VOIP Principal Consultant

Sonsoft Inc; Englewood (CO); On-site; USD 100,000 - 130,000; Full time

Job summary

A technology consulting firm is seeking an experienced IT professional with over 11 years in technology consulting and enterprise architecture. The role involves implementing technology solutions, particularly in Unified Communication and troubleshooting. Candidates must possess a Bachelor’s degree or equivalent experience, strong problem-solving and communication skills, and the ability to work in a global delivery model. This position is full-time, and only U.S. citizens or authorized workers may apply.

Qualifications

• 11 years of experience in technology consulting or enterprise architecture.
• Experience in Unified Communication and Contact Center products.
• Strong attention to detail and ability to work outside normal business hours.

Responsibilities

• Provide support for technology implementation and troubleshooting.
• Work in a global delivery model.
• Collaborate on project planning and documentation.

Skills

VoIP Protocols (SIP, H.323)

Troubleshooting tools (Wireshark, sipp)

Communication skills

Problem-solving skills

Organizational skills

Sales skills

Education

Bachelor’s degree or foreign equivalent

Job description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

• At least 11 years of experience in technology consulting, enterprise architecture
• Technically sound knowledge in VoIP Protocols ( SIP,H.323 )
• Prior technology implementation in Unified Communication, Contact Center, Gateway solution products for Cisco, Avaya, Sonus.
• Good knowledge on various troubleshooting tools (Wireshark, sipp, network tools, TranslatorX).
• Excellent problem solving skills with desire to take on responsibility.
• Excellent communication skills, should have worked in global delivery model.
• Good understanding on product SLA’s and support metrics
• Ability to grasp problems and understand issues quickly and provide solutions.
• Ability to reason and think logically
• Strong attention to detail in regards to project planning and documentation
• Strong organizational and sales skills.
• Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor.
• Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment.
• Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience in IT

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

• This is aFULL TIMEjob oppurtunity.
• OnlyUS Citizen,Green Card Holder,GC-EAD,H4-EAD,L2-EAD,TN VIsacan apply.
• NoOPT-EAD&H1-Bfor this position.
• Please mention your email id in youremail orresume.