Lead Veterinary Assistant & Shift Leader — Grow with Mentorship

Mission Pet Health; Saint Augustine (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Discounted veterinary care for your 
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Online discount platform

Teladoc access (24/7)

Job summary

Mission Pet Health is seeking a Lead Veterinary Assistant at our St. Augustine, FL location to lead the medical support team and uphold the highest standards of patient care. You will guide workflows, mentor staff, and collaborate with hospital leadership to implement best practices.

The role emphasizes frontline leadership, advanced veterinary support duties, client communication, and a commitment to a collaborative, growth-focused culture within a family-owned environment.

Qualifications

• Must have a minimum of 5 years as a veterinary assistant to qualify.
• High school diploma or equivalent.
• 7+ years of Veterinary Assistant experience is preferred.
• 3+ years of leadership experience is preferred.
• Proficiency in veterinary assistant functions, including patient handling, cleaning protocols, and client communication.
• Strong ability to lead by example, motivate others, and maintain composure in high-pressure situations.

Responsibilities

• Leading the Shift: coordinate workflow, assign tasks, and ensure staff coverage.
• Mentoring the Team: support veterinary technicians and assistants, onboarding and development.
• Driving Improvements: identify gaps and partner with management to implement solutions.
• Supporting Patient Care: assist veterinarians and maintain medical records and infection control.
• Enhancing Client Experience: handle scheduling, check-ins, discharge explanations and estimates.
• Maintaining Standards: keep hospital clean, organized, and compliant with protocols.

Skills

Leadership

Veterinary assistant

Client communication

Infection control

Team mentoring

Education

High school diploma or equivalent

Job description

Mission Pet Health is seeking a Lead Veterinary Assistant at our St. Augustine, FL location to lead the medical support team and uphold the highest standards of patient care. You will guide workflows, mentor staff, and collaborate with hospital leadership to implement best practices.

The role emphasizes frontline leadership, advanced veterinary support duties, client communication, and a commitment to a collaborative, growth-focused culture within a family-owned environment.