Lead Veterinary Assistant: Mentor Team, Elevate Care

Roots Integrative Veterinary Care; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Coverage

Teladoc access

Pet care discount

Job summary

Roots Integrative Veterinary Care is seeking a Lead Veterinary Assistant to guide the medical support team and uphold high patient care and hospital operations standards.

You will mentor technicians, coordinate shifts, and collaborate with management to streamline workflows while maintaining infection control and accurate medical records. The role emphasizes client communication and a calm leadership presence in a busy clinic.

Qualifications

• 3+ years Veterinary Assistant experience.
• 1+ years leadership experience preferred.

Responsibilities

• Lead shift, coordinate workflow and ensure staff coverage.
• Mentor and support veterinary technicians and assistants.
• Identify workflow gaps and partner with management on improvements.
• Support veterinarians in patient care and maintain medical records.
• Enhance client experience through scheduling, check-ins and discharge explanations.
• Maintain hospital standards, cleanliness and safety protocols.

Skills

Leadership

Team mentoring

Client communication

Staff supervision

Workload coordination

Education

High school diploma or equivalent

Job description

Roots Integrative Veterinary Care is seeking a Lead Veterinary Assistant to guide the medical support team and uphold high patient care and hospital operations standards.

You will mentor technicians, coordinate shifts, and collaborate with management to streamline workflows while maintaining infection control and accurate medical records. The role emphasizes client communication and a calm leadership presence in a busy clinic.