Lead Valet / Supervisor

Stratton Amenities; Chicago (IL); On-site; USD 28,000 - 29,000; Full time

Job summary

United Valet Service in Chicago is seeking a Lead Valet / Supervisor to oversee daily valet operations. This hands-on leadership role involves actively parking vehicles while directing the team to maintain top guest experiences and efficient flow.

You will model professional behavior, manage traffic, train staff on procedures and safety, and work closely with restaurant management to ensure service excellence in a high-end hospitality environment.

Qualifications

• Minimum 3 years of valet experience required.
• Prior leadership or supervisory experience preferred.
• Must be able to drive automatic and manual transmission vehicles.
• Strong operational awareness and ability to manage high-volume service.
• Excellent communication and team leadership skills.
• Valid driver's license with a clean driving record.
• Ability to work evenings, weekends, and holidays.
• Ability to stand, walk, and work outdoors for extended periods.

Responsibilities

• Lead and direct valet team during each shift to ensure smooth and efficient operations.
• Set the tone for guest experience by modeling proper greeting, urgency, and professionalism.
• Manage traffic flow, staging, and vehicle retrieval to minimize wait times.
• Monitor team performance, including appearance, phone usage, and service standards.
• Ensure proper key control, ticket handling, and vehicle tracking at all times.
• Address guest concerns or service issues on the spot and escalate when necessary.
• Train new valet drivers on procedures, safety, and hospitality expectations.
• Communicate with restaurant management and United Valet Service leadership as needed.
• Ensure the valet stand and surrounding areas are clean, organized, and presentable.

Skills

Leadership

Communication

Team leadership

Customer service

Safety procedures

Operational awareness

Decision making

High-volume service

Job description

# Lead Valet / SupervisorFull-time Chicago, IL $20 - $21/hr Posted July 28, 2026Lead Valet Position Overview United Valet Service is seeking a Lead Valet to oversee daily valet operations. This role serves as the on-site point of accountability, ensuring service standards are executed consistently...Apply for This PositionLead Valet Position Overview United Valet Service is seeking a Lead Valet to oversee daily valet operations. This role serves as the on-site point of accountability, ensuring service standards are executed consistently while supporting, directing, and holding the valet team to a high level of performance. This is a working leadership role. You will be actively parking vehicles while managing flow, guest experience, and team execution in real time. Key Responsibilities Lead and direct valet team during each shift to ensure smooth and efficient operations Set the tone for guest experience by modeling proper greeting, urgency, and professionalism Manage traffic flow, staging, and vehicle retrieval to minimize wait times Monitor team performance, including appearance, phone usage, and service standards Ensure proper key control, ticket handling, and vehicle tracking at all times Address guest concerns or service issues on the spot and escalate when necessary Train new valet drivers on procedures, safety, and hospitality expectations Communicate with restaurant management and United Valet Service leadership as needed Ensure the valet stand and surrounding areas are clean, organized, and presentable Requirements Minimum 3 years of valet experience required Prior leadership or supervisory experience preferred Must be able to drive automatic and manual transmission vehicles Strong operational awareness and ability to manage high-volume service Professional, composed, and decisive under pressure Excellent communication and team leadership skills Valid driver’s license with a clean driving record Ability to work evenings, weekends, and holidays Ability to stand, walk, and work outdoors for extended periods What We Offer Leadership role within a high-end hospitality environment Opportunity for advancement within United Valet Service Consistent schedule and team-oriented work environment Equal Opportunity Employer United Valet Service is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, national origin, disability, or any other protected status.### Job DetailsEmployment Type: Full-timeLocation: Chicago, ILCompensation: $20 - $21/hrDate Posted: July 28, 2026## Apply for Lead Valet / SupervisorInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.