Lead Valet/Supervisor

Strattonamenities; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Consistent schedule

Team-oriented work environment

Job summary

Strattonamenities is seeking a Lead Valet in Chicago, United States, to oversee daily valet operations. The role involves actively parking vehicles while ensuring high standards of guest experience and team performance. Ideal candidates will have a minimum of 3 years of valet experience, strong leadership skills, and the ability to manage high-volume service. Opportunity for advancement and a consistent schedule in a team-oriented work environment is provided.

Qualifications

• Minimum 3 years of valet experience required.
• Prior leadership or supervisory experience preferred.
• Excellent communication and team leadership skills.

Responsibilities

• Lead and direct valet team
• Manage traffic flow and vehicle retrieval
• Train new valet drivers on procedures

Skills

Team leadership

Operational awareness

Excellent communication

Job description

Chicago, United States | Posted on 05/05/2026

United Valet Service is seeking a Lead Valet to oversee daily valet operations. This role serves as the on-site point of accountability, ensuring service standards are executed consistently while supporting, directing, and holding the valet team to a high level of performance.

This is a working leadership role. You will be actively parking vehicles while managing flow, guest experience, and team execution in real time.

Key Responsibilities

• Lead and direct valet team during each shift to ensure smooth and efficient operations
• Set the tone for guest experience by modeling proper greeting, urgency, and professionalism
• Manage traffic flow, staging, and vehicle retrieval to minimize wait times
• Monitor team performance, including appearance, phone usage, and service standards
• Ensure proper key control, ticket handling, and vehicle tracking at all times
• Address guest concerns or service issues on the spot and elevate when necessary
• Train new valet drivers on procedures, safety, and hospitality expectations
• Communicate with restaurant management and United Valet Service leadership as needed
• Ensure the valet stand and surrounding areas are clean, organized, and presentable

Requirements

• Minimum 3 years of valet experience required
• Prior leadership or supervisory experience preferred
• Must be able to drive automatic and manual transmission vehicles
• Strong operational awareness and ability to manage high-volume service
• Professional, composed, and decisive under pressure
• Excellent communication and team leadership skills
• Valid driver’s license with a clean driving record
• Ability to work evenings, weekends, and holidays
• Ability to stand, walk, and work outdoors for extended periods

What We Offer

• Leadership role within a high-end hospitality environment
• Opportunity for advancement within United Valet Service
• Consistent schedule and team-oriented work environment

Equal Opportunity Employer

United Valet Service is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, national origin, disability, or any other protected status.