Lead UX Research & Design — Contract-to-Hire

LEVI, RAY & SHOUP, INC; Fort Worth (TX); On-site; USD 82,656 - 103,320; Full time

Job summary

Levi, Ray & Shoup, Inc in Fort Worth, TX is seeking a Research and Design Lead for a contract-to-hire opportunity. You will guide UX research and design across projects, collaborating with product, engineering, and marketing teams to shape experiences for clients and stakeholders.

The successful candidate will conduct studies, mentor designers, and advocate for user-centered decisions while elevating UX maturity within agile environments.

Qualifications

• A Degree in related studies (Human Computer Interaction, Data Science, Interaction Design, Cognitive Science, Psychology, etc.), or equivalent real-world experience
• 5 - 10+ years in UX related role doing research and design
• Experience managing qualitative and quantitative research projects including multi-phase, multi-mode projects
• Ability to do design work in tools such as Figma (the primary one we use)
• Familiarity with KPIs and success metrics (NPS, CSAT, CES, SUS, etc.)
• Experience with survey and measurement tools (Qualtrics, UserTesting.com)
• Experience turning insights into action and telling compelling stories about client needs

Responsibilities

• Elevating and improving UX maturity on the teams you support
• Influencing stakeholders and agile teams to improve the user experience
• Conducting quantitative and qualitative studies from objectives to final reports
• Facilitating workshops
• Advocating the importance of user research and design in software development
• Communicating client wants and needs to the team
• Collaborating with business stakeholders, IT, researchers, marketing, and design leaders to translate research into business impact
• Strategizing research into end-to-end client journeys
• Working with UX and data teams to discover, learn, and validate market needs
• Creating and validating new designs through user feedback sessions
• Mentoring researchers and designers

Skills

UX leadership

Stakeholder influence

User research

Workshop facilitation

Career mentoring

Ambiguity tolerance

Communication

Education

HCI related degree

Tools

Figma

Qualtrics

UserTesting

Job description

Levi, Ray & Shoup, Inc in Fort Worth, TX is seeking a Research and Design Lead for a contract-to-hire opportunity. You will guide UX research and design across projects, collaborating with product, engineering, and marketing teams to shape experiences for clients and stakeholders.

The successful candidate will conduct studies, mentor designers, and advocate for user-centered decisions while elevating UX maturity within agile environments.