Lead UX Designer

BillionToOne; Menlo Park (CA); On-site; USD 179,521 - 211,201; Full time

Benefits offered by this job

Open culture with weekly Town Hall meetings

100% premiums paid for select medical plans

16 weeks Family Bonding Leave at 100% pay

Retirement savings program with a 4% company match

Daily on-site lunches from top eateries

On-site EV charging

State-of-the-art gym

Job summary

BillionToOne in Menlo Park, CA, is seeking a Lead UX Designer to own the end-to-end experience strategy for Unity, their prenatal diagnostic platform. This role involves bridging genomic science with user-centered design, translating complex diagnostics into clear, trustworthy experiences for clinicians and patients.

The ideal candidate will lead the design process, mentor junior designers, and collaborate across teams to drive product strategy focused on user needs and technical feasibility, with a proven background in healthcare or biotech.

Qualifications

• 7–10 years of professional experience in UX, product design, or service design.
• 3+ years in leadership roles with demonstrated ability to own design strategy.
• Proven track record designing in healthcare or similarly complex environments.
• Exceptional portfolio demonstrating systems-level thinking and problem solving.
• Expert-level skills in design and prototyping tools such as Figma and Sketch.

Responsibilities

• Own the complete UX vision and strategy for Unity's platforms.
• Lead the complete design process from discovery to final production.
• Oversee and mentor junior designers and UX contractors.
• Collaborate with product managers, engineers, and clinicians.

Skills

UX design

User-centered design

Leadership

Healthcare expertise

Prototyping tools (Figma, Sketch, Miro)

User research methodologies

Information architecture

Tools

Figma

Sketch

Miro

Job description

Lead UX Designer

Lead UX Designer responsible for owning the end‑to‑end experience strategy and execution for Unity, our prenatal diagnostic platform. This role bridges genomic science with user‑centered design to translate complex molecular diagnostics into clear, trustworthy experiences for clinicians, patients, and operational teams.

Responsibilities

• Strategic Design Leadership
  • Own the complete UX vision and strategy for Unity's patient and provider platforms, from research insights through final implementation
  • Partner with product leadership to shape roadmaps, define priorities, and determine phased approaches that balance user needs, technical feasibility, and business goals
  • Apply systems thinking to visualize and simplify complex relationships between patients, providers, lab processes, payer requirements, and data systems
  • Transform scientific complexity into intuitive digital experiences that build trust and understanding
  • Translate product strategy into actionable design initiatives that connect user journeys with clinical workflow realities
• End to End Design Execution
  • Lead the complete design process from discovery and research through wireframing, prototyping, user testing, and final production‑ready deliverables
  • Create and maintain high‑quality design artifacts: user flows, journey maps, wireframes, prototypes, and design system components that capture the full patient and clinician experience
  • Own in‑product microcopy and content strategy, ensuring every word builds clarity, confidence, and trust
  • Drive the evolution of Unity's design system, promoting consistency, scalability, and craft in partnership with branding and marketing teams
  • Ensure accessibility, regulatory compliance, and ethical considerations are integrated into every design decision
  • Lead user research initiatives to uncover insights that drive product strategy and design decisions
  • Advocate for evidence‑based design grounded in rigorous user research and testing methodologies
  • Synthesize insights from clinicians, patients, and operational teams to identify unmet needs and design opportunities
  • Champion the user perspective in cross‑functional discussions, balancing clinical requirements, technical constraints, and business objectives
• Team Leadership and Collaboration
  • Oversee and mentor junior designers and UX contractors, providing clear direction, constructive feedback, and opportunities for growth
  • Build a culture of design excellence, systems thinking, and user advocacy within the design team and across the organization
  • Partner with engineers to ensure the experiential quality of what ships matches design intent and maintains high craft standards
  • Present and defend design decisions to stakeholders across product, clinical, and executive leadership
  • Collaborate with product managers, engineers, clinicians, and genetic counseling teams to align design work with broader organizational goals
  • Identify opportunities and drive initiatives independently while maintaining strategic alignment across teams

Qualifications

• 7–10 years of professional experience in UX, product design, or service design
• 3+ years in leadership roles with demonstrated ability to own design strategy and guide team members
• Proven track record designing in healthcare, biotech, or similarly complex regulated environments
• An exceptional portfolio demonstrating systems‑level thinking, strategic leadership, and user‑centered problem solving from research through final execution
• Experience in both B2B and B2C healthcare product contexts preferred
• Background working with AI‑powered product experiences a plus
• Track record of partnering with product management on prioritization and phased delivery approaches
• Expert‑level skills in design and prototyping tools: Figma, Sketch, Miro, or similar platforms
• Deep understanding of user research methodologies, from generative research to usability testing
• Mastery of information architecture, interaction design principles, and UX best practices
• Strong grasp of accessibility standards (WCAG) and healthcare regulatory requirements (HIPAA, FDA)
• Experience creating and maintaining design systems at scale

Benefits

• Working alongside passionate colleagues in an empowering environment, toward a global vision
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands of patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage
• Retirement savings program including a 4% company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)
• Daily on‑site lunches provided from top eateries
• A variety of perks on campus (state of the art gym, restaurant)
• Free on‑site EV charging (compatible with all EVs, including Tesla)

Compensation: Total package of $317,881 per year, including a base pay range of $179,521–$211,201 per year, along with equity options and a corporate bonus program.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.