Lead UX Designer

Motion Recruitment Partners LLC

Charlotte (NC)

Hybrid

USD 110,000 - 170,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance
Dental Benefits
Vision Benefits
Paid Time Off (PTO)
401(k) Match

Job summary

Motion Recruitment Partners LLC is seeking a senior UX Professional (Architect/Designer) focused on Payments Experience to design and architect intuitive payment experiences used by millions. This high-ownership role thrives in cross-functional environments and shapes how customers interact with financial products at scale.

The ideal candidate has 7+ years in product design or related fields, experience with Agile/Kanban, and a track record of influencing product decisions without direct

Qualifications

  • 7+ years in Product Design or related fields.
  • 7+ years collaborating with product, engineering, design, content and user research teams.
  • Proven ability to influence product and engineering decisions without direct authority.
  • Experience in Agile and Kanban delivery models.
  • Experience writing user stories and defining acceptance criteria.
  • Experience leveraging AI-powered tools to enhance design efficiency and insight generation.

Responsibilities

  • Architect end-to-end UX experiences for payments products used by millions of customers.
  • Collaborate cross-functionally with product, engineering, design, content and research teams.
  • Write user stories and jobs-to-be-done that clearly articulate business and user needs.
  • Influence product and engineering decisions in cross-functional settings.
  • Leverage AI-powered tools to enhance design efficiency and accelerate insight generation.
  • Define and own the UX vision across the payments experience.

Skills

UX design
Payments experience
Cross-functional collaboration
User stories & acceptance criteria
AI-powered design tools
Agile & Kanban

Education

Master's Degree in relevant field

Job description

We are actively seeking a UX Professional (Architect/Designer) — Payments Experience to help design and architect intuitive payment experiences that directly impact millions of users. This is a high-ownership role for a designer who thrives in cross-functional environments and wants their work to directly shape how customers interact with financial products at scale.

A nationwide leader in financial services, committed to helping millions of customers improve their financial lives through safe, affordable, and transparent solutions. With over 1,500 locations across 44 states and a mission unchanged for over 100 years, this organization does the right thing — every day.

Required Skills & Experience
  • 7+ years in Product Design or related fields
  • 7+ years collaborating with product, engineering, design, content and user research teams
  • Proven ability to influence product and engineering decisions without direct authority
  • Experience in Agile and Kanban delivery models
  • Experience writing user stories and defining acceptance criteria
  • Experience leveraging AI-powered tools to enhance design efficiency and insight generation
Desired Skills & Experience
  • Master's Degree in Computer Science, Electronic Engineering, or related discipline
  • 10+ years of experience preferred
  • Extensive experience with ServiceNow Service Mapping
  • ServiceNow Developer Certification highly desired
What You Will Be Doing
  • 100% Hands On
Daily Responsibilities
  • Architect end-to-end UX experiences for payments products used by millions of customers
  • Collaborate cross-functionally with product, engineering, design, content and research teams
  • Write user stories and jobs-to-be-done that clearly articulate business and user needs
  • Influence product and engineering decisions in cross-functional settings
  • Leverage AI-powered tools to enhance design efficiency and accelerate insight generation
  • Define and own the UX vision across the payments experience
Benefits
  • Medical Insurance
  • Dental Benefits
  • Vision Benefits
  • Paid Time Off (PTO)
  • 401(k) Match

? Hybrid — Onsite Tuesday, Wednesday, Thursday | Primary location Charlotte NC.

? We are unable to provide visa sponsorship. C2C and H1B candidates cannot be considered.

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