Lead Underwriting Quality Assurance Auditor

QBE Insurance Group; Sun Prairie (WI); Hybrid; USD 103,000 - 194,000; Full time

Job summary

A leading insurance group is seeking a Lead Underwriting Quality Assurance Auditor in Sun Prairie, WI. This role involves leading audits for large accounts, ensuring compliance with underwriting standards, and improving performance. The position offers a hybrid work arrangement and a competitive salary range of $103,000-$194,000.

Benefits

Hybrid Working

22 weeks of paid leave for family growth

Competitive 401(k) program with company match

Well-being program

Tuition Reimbursement

Qualifications

• 8 years relevant experience required.
• Experience in underwriting and/or underwriting audit preferred.

Responsibilities

• Lead underwriting quality assurance audits for large accounts.
• Identify opportunities to improve account performance.
• Collaborate with stakeholders to ensure timely audits.

Skills

Audit Management

Commercial Insurance

Communication

Critical Thinking

Customer Service

Negotiation

Quality Assurance (QA)

Risk Management

Education

Bachelor's Degree

Job description

Lead Underwriting Quality Assurance Auditor page is loaded

Lead Underwriting Quality Assurance Auditor

Apply locations Sun Prairie, WI, USA USA - NY - New York USA - IL - Chicago Atlanta, GA, USA time type Full time posted on Posted Yesterday time left to apply End Date: September 16, 2025 (30+ days left to apply) job requisition id 338155

Primary Details

Time Type: Full timeWorker Type: Employee

The Opportunity:

In this role, you will lead the underwriting quality assurance audit for assigned large complex accounts to provide underwriting with quality audits containing accurate individual risk classification and exposure information to meet corporate profitability and retention objectives. You will be responsible for planning the audit strategy to achieve desired outcomes, leading the audit and analysis of policies, and identifying opportunities to improve account performance and underwriter performance in order to meet underwriting standards and objectives.

• Location: Sun Prairie, WI highly preferred, but will consider Chicago, IL, New York, NY, or Atlanta, GA

• Work Arrangement: This role is a hybrid role, requiring 2-3 days/week in the office

• The starting salary range for this role is between $103,000-$194,000

Your New Role:

• Plan, lead and conduct regularly scheduled underwriting quality control reviews for large accounts by auditing and analyzing policies and developing reports to communicate issues and ensure alignment with organizational underwriting guidelines
•Develop and execute tailored approaches for conducting audits to meet immediate needs for high-risk areas
•Oversee underwriting quality within assigned area of responsibility by identifying rate and/or other underwriting issues, communicating and escalating to business/product leaders and collaboratively identifying solutions to promote alignment with business growth and profitability objectives
•Contribute to the development of the overall business strategy for audit department for assigned accounts
•Collaborate with internal and external stakeholders by ensuring audits are completed timely and accurately, understanding the needs and demands of stakeholders during the audit process, sharing knowledge and expertise and regularly communicating and reporting internal audit findings
•Contribute to the development of improvement initiatives by considering audit findings, data and other learnings to identify trends in order to recommend solutions and increase underwriting adherence to organizational standards and guidelines
•Provide ongoing assistance with improvement initiatives by ensuring remediation and participating in follow-up activities to facilitate continued alignment with team recommendations for improving book of business
•Effectively manage audit resources to utmost efficiency to improve business lines profitability, monitor progress, and report regularly
•Provide technical guidance to customers to enhance quality and promote relationships

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience

• 8 years relevant experience

Preferred Competencies/Skills

• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to issues
•Negotiate skillfully in tough situations with both internal and external groups to settle differences with minimum noise
•Build and establish constructive and cooperative working relationships and open lines of communication
•Use multiple resources to gather and analyze information and use logic to address work-related issues and problems
•Utilize effective research and investigative techniques
•Establish a high degree of trust and credibility with others
•Identify causal relationships and connections between issues
•Assist others through change
•Manage, influence and collaborate with people, including vendors, at different levels within the organization to accomplish a common goal
•Understand the needs and goals of a customer and actively look for ways to meet them
•Utilize effective interpersonal, verbal and written communication
•Guide oneself with little or no supervision, and depend on oneself to get things done
•Know when to elevate situations for resolution
•Effectively and efficiently present logic, reasoning, and analysis to others

Preferred Education Specifics

• Business, insurance, or related field

Preferred Experience

• Underwriting and/or underwriting audit experience experience with Management Liability and Professional Liability

Preferred Licenses/Certifications

• Chartered Property Casualty Underwriter (CPCU) or Certified Insurance Counselor (CIC) or Registered Professional Liability Underwriter (RPLU) preferred but not required

Preferred Knowledge

• Comprehensive knowledge of underwriting audit principles and procedures
•Advanced working knowledge of laws and regulations relevant to underwriting standards, processes and procedures
•Advanced working knowledge of organizational underwriting guidelines and standards
•Knowledge of Management Liability and Professional Liability lines
•Familiarity with Commercial Casualty insurance

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: Benefits | QBE US .

Why QBE? What if you could have a positive impact – at work and in the world?

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success – and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

Commitment to Diversity

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

Supplementary information

Skills:

Audit Management, Commercial Insurance, Communication, Critical Thinking, Customer Service, Intentional collaboration, Managing performance, Negotiation, Quality Assurance (QA), Research Analysis, Risk Management, Sourcing Analytics, Stakeholder Management, Strategic Management, Technical SupportApplication Close Date: 15/09/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

About Us

We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world.