Lead Treatment Coordinator

Wave Dental Professionals; Dearborn Heights (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Life Insurance

Disability Insurance

Paid time off and holidays

Professional development / monthly CE

Job summary

Cambridge Dental Group – Dearborn Heights, MI is seeking an experienced Case Manager / Lead Treatment Coordinator to join a busy multi-specialty dental office. You will present photography? treatment plans and coordinate care with on-site specialists to ensure an outstanding patient experience.

Minimum 2 years of dental office experience required; Open Dental a plus. Comp: $50,000–$65,000 annually + uncapped commission, plus comprehensive benefits and growth opportunities.

Qualifications

• Minimum 2 years of dental office experience required.
• Proven success presenting treatment plans and increasing treatment acceptance.
• Strong understanding of dental procedures and insurance.
• Exceptional communication, organization, and relationship-building skills.
• Positive attitude with a patient-first mindset.
• Experience with Open Dental is a plus.

Responsibilities

• Present comprehensive treatment plans with confidence and compassion.
• Educate patients on recommended treatment and financial options (knowledge of Care Credit, Sunbit, and Cherry preferred).
• Build trust and increase treatment acceptance through exceptional communication.
• Coordinate care between our general practice and on-site specialists.
• Work closely with doctors and the clinical team to ensure an outstanding patient experience.
• Help patients achieve their oral health goals while contributing to the success of the practice.

Skills

Dental office experience

Treatment plan presentation

Communication

Organization

Relationship-building

Positive attitude

Education

High school diploma or equivalent

3+ years of dental business office experience

Tools

Open Dental

Job description

Full-time Description

Case Manager / Lead Treatment Coordinator

Cambridge Dental Group – Dearborn Heights, MI

$50,000–$65,000 annually + Uncapped Commission | Full-Time

Cambridge Dental Group is looking for an experienced Case Manager / Lead Treatment Coordinator to join our thriving, patient-focused practice. Connected to a busy multi-specialty dental office, our team offers patients comprehensive care under one roof while providing endless opportunities for professional growth.

What You’ll Do

• Present comprehensive treatment plans with confidence and compassion.
• Educate patients on recommended treatment and financial options (knowledge of Care Credit, Sunbit, and Cherry preferred).
• Build trust and increase treatment acceptance through exceptional communication.
• Coordinate care between our general practice and on‑site specialists.
• Work closely with doctors and the clinical team to ensure an outstanding patient experience.
• Help patients achieve their oral health goals while contributing to the success of the practice.

Qualifications

• Minimum 2 years of dental office experience required.
• Proven success presenting treatment plans and increasing treatment acceptance.
• Strong understanding of dental procedures and insurance.
• Exceptional communication, organization, and relationship‑building skills.
• Positive attitude with a patient‑first mindset.
• Experience with Open Dental is a plus.

What We Offer

• Competitive salary: $50,000–$65,000 annually (based on experience)
• Uncapped commission potential—your earning potential is in your hands
• Comprehensive medical, dental, vision, and supplemental benefits
• 401(k) with company match
• Life Insurance
• Disability Insurance
• Paid time off and paid holidays
• Ongoing professional development and career advancement opportunities, plus monthly CE's
• A supportive, collaborative team environment
• Growth opportunities within a rapidly expanding dental organization

Education and Training

• 3+ years of dental business office experience.
• High school diploma or equivalent.
• Management or supervisory experience preferred.
• Knowledge of dental terminology.
• Knowledge of dental office procedures.
• Knowledge of accounting and administrative principles and procedures.
• Knowledge of dental practice management software preferred.
• Knowledge of MS Office.

FLSA Status: Salary, Exempt

Reports to: Director of Sales