Dental Treatment Coordinator

Advocacy Wisconsin, LLC; Terrell Hills (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Paid time off & holidays

Continuing education support

Long-term career growth

Supportive team culture

Job summary

The Unknown Dental Practice is seeking a Treatment Plan Coordinator to guide patients through care options, explain insurance and financing, and coordinate with a clinical team for a smooth patient experience. You will present multi-step treatment plans and follow up on outstanding cases.

Ideal candidates have at least 3 years in similar dental roles, are organized, and can build trust with patients while supporting financing options like CareCredit.

Qualifications

• Minimum 3 years of experience as a Treatment Coordinator, Patient Financial Coordinator, or a similar dental role.
• Strong knowledge of dental insurance and patient financing.
• Experience presenting comprehensive treatment plans.
• Excellent communication and relationship-building skills.
• Highly organized with strong follow-up skills.
• Experience using dental practice management software.

Responsibilities

• Present treatment plans clearly and compassionately.
• Explain insurance benefits, patient financial responsibility, and financing options.
• Help patients understand multi-phase treatment plans.
• Build lasting relationships to encourage care.
• Maintain follow-up systems for unscheduled treatment plans.
• Coordinate with doctors and team for a seamless patient experience.
• Track case acceptance and treatment conversion metrics.
• Support financing options such as CareCredit.

Skills

Dental insurance

Patient financing

Treatment plan presentation

Communication

Follow-up

Practice management software

Tools

CareStack

Job description

About the Opportunity

This is far more than a front desk position. As the Treatment Plan Coordinator, you'll play a critical role in guiding patients through important treatment decisions while helping them understand their care, financial options, and next steps.

You’ll work alongside a talented clinical team in a modern, multi‑specialty practice offering: general dentistry, dental implants, full mouth rehabilitation, clear aligner orthodontics, periodontics, and oral surgery.

What You’ll Do

• Present treatment plans in a clear, compassionate, and confident manner.
• Explain insurance benefits, patient financial responsibility, and financing options.
• Help patients understand complex, multi‑phase treatment plans.
• Build lasting relationships that encourage patients to move forward with recommended care.
• Maintain follow‑up systems for unscheduled treatment plans.
• Contact patients by phone, text, and email to answer questions and help them schedule treatment.
• Coordinate with doctors and team members to ensure a seamless patient experience.
• Track case acceptance and treatment conversion metrics.
• Support patients through financing options such as CareCredit and similar programs.

Requirements

Required

• Minimum 3 years of experience as a Treatment Coordinator, Patient Financial Coordinator, or a similar dental role.
• Strong knowledge of dental insurance and patient financing.
• Experience presenting comprehensive treatment plans.
• Excellent communication and relationship‑building skills.
• Highly organized with strong follow‑up skills.
• Experience using dental practice management software.

Preferred

• Clinical or dental assisting background.
• Experience in implant, full‑mouth reconstruction, orthodontic, or surgical practices.
• CareStack experience.
• Bilingual (English/Spanish).

The Ideal Candidate

• Connects easily with patients and earns their trust.
• Communicates confidently without being pushy.
• Enjoys helping patients improve their health.
• Takes ownership of results.
• Thrives in a fast‑paced, team‑oriented environment.
• Pays close attention to detail and never lets opportunities fall through the cracks.

Benefits

What You’ll Receive

• Competitive compensation based on experience.
• Performance bonus opportunities.
• 401(k).
• Paid time off & holidays.
• Continuing education support.
• Long‑term career growth with a respected private practice.
• Supportive, collaborative team culture.

Ready to Make an Impact?

If you’re an experienced dental professional who enjoys helping patients say "yes" to the care they need while building lasting relationships, we’d love to connect with you.