Lead Transportation Assistant (OA)

Veterans Health Administration; Honolulu (HI); On-site; USD 53,000 - 68,000; Full time

Job summary

Veterans Health Administration in Honolulu, HI seeks a Lead Transportation Assistant (OA) to manage beneficiary travel operations and coordinate transportation services for beneficiaries and attendants across VA facilities.

The role requires oversight of staff, eligibility determinations, and fund control coordination with supervisory staff; telework is ad-hoc and on-site presence is required.

Qualifications

• No educational substitution at this grade level.
• Education recognized by the U.S. Department of Education is required for Federal employment.
• Foreign education requires a Certificate of Foreign Equivalency with transcript.

Responsibilities

• Ensure Beneficiary Travel office staff provide transportation to beneficiaries and attendants.
• Plan, assign, and review work; provide initial and remedial training as needed.
• Oversee transportation assistants performing administrative functions and determine eligibility.
• Contact approving officials to authorize obligations and movements of funds; manage fund control points.
• Review CPRS to examine medical records and delegate necessary authority.
• Distribute workload and report productivity to Supervisor; monitor backlogs.

Tools

CPRS

Job description

• Department: Department of Veterans Affairs

This position is located at the VA Pacific Islands Health Care System (VAPIHCS), Honolulu, HI and is assigned to the Health Administration Service. This position will also serve to assist the VA Community Based Outpatient Clinics and is expected to work closely with all administrative staff and members of the health care team.

Key Responsibilities

Responsibilities and duties include, but not limited to: Responsible for ensuring the Beneficiary Travel office staff provide transportation to beneficiaries and their attendants traveling to and from VA facilities and other VA authorized places for examination, treatment, or care. Plan, assign, review, accept/reject work complete by subordinates and able to provide initial training and remedial training when necessary.

Oversees the transportation assistants performing all administrative office functions. This includes determining eligibility and processing requests. Contact approving officials to authorize obligations and requests for additions, deductions, and/or movement of funds. Makes necessary changes to all fund control points. Receives invoices for payment of transportation services.

Investigates authorizations, orders, and/or utilizes the Computerized Patient Record System (CPRS) to review medical records. Delegate authority necessary to accomplish assigned programs, and performs the full range of duties and responsibilities to effectively utilize the human resources allocated to beneficiary travel. Distributes workload equitably among staff, checks the status of completed work and makes necessary adjustments.

Keeps the supervisory staff aware of any backlogs or unusual problems and routinely provides reports of work accomplishment and productivity to the Supervisor. Assist the Beneficiary Travel supervisor with correctly determining which of several fund control points to utilize, obligating funds, maintaining accounting records, performing regular reconciliations, and adjusting account balances.

Determines methods of payment of authorized and unauthorized ambulance claims submitted for consideration. Work Schedule: Monday - Friday, 7:30 am to 4:00 pm Telework: Ad-hoc, at supervisors discretion Virtual: This is not a virtual position. Position Description/PD#: Lead Transportation Assistant (OA)/PD035050 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $52680 – $68485/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-02.

How many openings are available?

There are 2 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government