Lead-to-Cash Transformation Program Architect

EPMA, Inc.; Houston (TX); On-site; USD 140,000 - 200,000; Full time

Job summary

EPMA, Inc. is seeking a seasoned Program Manager to lead a complex Lead-to-Cash transformation program across business, technology, operations, and change management.

You will coordinate multiple workstreams, develop integrated plans and roadmaps, and establish governance with executive sponsorship. The role requires strong executive presence, excellent stakeholder management, risk and dependency oversight, and the ability to drive results in a fast-paced, matrixed environment.

Qualifications

• 8+ years of progressive program management experience leading large-scale enterprise initiatives.
• Demonstrated experience managing complex programs involving multiple concurrent workstreams, dependencies, and stakeholder groups.
• Proven experience leading business and technology transformation initiatives within highly matrixed organizations.
• Strong executive presence with demonstrated ability to communicate with and influence senior leadership.
• Experience establishing and facilitating executive governance, steering committees, and decision-making forums.
• Strong knowledge of program governance, budgeting, forecasting, risk management, dependency management, and portfolio oversight.
• Excellent organizational, communication, facilitation, presentation, and stakeholder management skills.
• Ability to navigate ambiguity, manage competing priorities, and drive results within complex, fast-paced environments.

Responsibilities

• Lead the planning, governance, coordination, and delivery of a complex, multi-year Lead-to-Cash transformation program.
• Manage multiple concurrent workstreams across business, technology, operations, and change management teams.
• Develop and maintain integrated program plans, roadmaps, milestones, dependencies, and delivery schedules.
• Coordinate transformation initiatives spanning sales, contracting, pricing, customer onboarding, billing, customer care, renewals, and related operational capabilities.
• Manage program risks, issues, dependencies, resources, critical-path activities, and escalations.
• Establish and lead program governance, executive steering committees, and leadership status reviews.
• Provide concise executive-level reporting on program health, milestones, risks, dependencies, financial performance, and key decisions.
• Maintain RAID logs, executive dashboards, financial tracking, and portfolio reporting.
• Support program budgeting, forecasting, funding, business cases, demand management, and strategic planning.
• Coordinate planning, design, testing, release management, deployment, and stabilization activities across internal teams and external vendors.
• Drive accountability and facilitate decision-making across business and technology stakeholders.
• Provide leadership and direction to Project Managers, Scrum Masters, Business Analysts, and delivery teams.
• Ensure business process improvements, technology modernization, and organizational change initiatives remain aligned with enterprise objectives.
• Identify opportunities to improve delivery effectiveness through modern practices, automation, and AI-enabled capabilities.
• Build strong relationships across business functions, technology organizations, shared services, vendors, and executive leadership.

Skills

Executive presence

Program governance

Stakeholder management

Communication

Leadership

Delivery leadership

Job description

EPMA, Inc. is seeking a seasoned Program Manager to lead a complex Lead-to-Cash transformation program across business, technology, operations, and change management.

You will coordinate multiple workstreams, develop integrated plans and roadmaps, and establish governance with executive sponsorship. The role requires strong executive presence, excellent stakeholder management, risk and dependency oversight, and the ability to drive results in a fast-paced, matrixed environment.