Lead Thrift Store Sales and Customer Experience

Grkroccenter; Utica (MI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Utica, MI is seeking a Lead Store Sales Associate to support our store management team and help turn donations into funding for programs.

You’ll help with product sales, opening/closing, banking, and achieving sales goals while delivering excellent customer service. This role requires 40 hours per week, evenings, weekends and holidays.

Paid training and opportunities for growth are provided in a mission-driven environment.

Qualifications

• High School Graduate or Equivalent.
• Ability to speak, write and understand English for effective communication.
• Basic computer skills including Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English communication

POS & payroll software

Cash handling

Education

High School Diploma or equivalent

Tools

Point of Sale System

Payroll program

Job description

The Salvation Army Thrift Store in Utica, MI is seeking a Lead Store Sales Associate to support our store management team and help turn donations into funding for programs.

You’ll help with product sales, opening/closing, banking, and achieving sales goals while delivering excellent customer service. This role requires 40 hours per week, evenings, weekends and holidays.

Paid training and opportunities for growth are provided in a mission-driven environment.