Lead Store Sales Associate - Elevate Customer Experience

KrocQuincy; Utica (MI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Positive impact

Professional development

Supportive environment

Job summary

The Salvation Army Thrift Store in Utica, MI is seeking a Lead Store Sales Associate to support store operations and leadership. This role emphasizes customer service, product sales, and efficient daily retail tasks to advance the organization's community programs.

You will assist management with banking procedures, inventory rotation, and opening/closing routines while guiding staff and delivering a welcoming shopping experience. Evening and weekend shifts are required.

Qualifications

• English language proficiency required.
• Basic computer skills including POS system and payroll program.
• Proficient cash handling and accurate change-giving abilities.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.

Skills

English language

POS system

Cash handling

Education

High School diploma

Tools

Payroll program

Point of Sale System

Job description

The Salvation Army Thrift Store in Utica, MI is seeking a Lead Store Sales Associate to support store operations and leadership. This role emphasizes customer service, product sales, and efficient daily retail tasks to advance the organization's community programs.

You will assist management with banking procedures, inventory rotation, and opening/closing routines while guiding staff and delivering a welcoming shopping experience. Evening and weekend shifts are required.