Lead Test Lab Operations & Reliability

IDEAL Industries, Inc.; Pratt Junction (MA); In loco; USD 87.000 - 117.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with Company Match

Cash Balance Pension Plan

Education Reimbursement

Wellness Programs

Vacation

Personal Days

Holidays

Descrizione del lavoro

IDEAL Industries, Inc. in Sterling, MA is seeking a Test Lab Supervisor to lead the Compliance Test Laboratory operations and ensure safe, efficient, and compliant testing aligned with product development and manufacturing goals.

You will supervise Lab Technicians, manage testing schedules, and collaborate with Engineering, Quality, and external laboratories to deliver reliable test results and drive continuous improvement.

Competenze

• Associate degree in Engineering Technology, Electronics Technology, Mechanical Technology, Quality Technology, or a related technical field required; bachelor’s degree preferred. Equivalent relevant education and experience may be considered.
• Minimum of 5 years of laboratory, product-validation, engineering-technician, quality, or manufacturing experience.
• At least 2 years of supervisory, team-lead, or project-lead experience; direct people-management experience preferred.
• Experience supporting product development, qualification, reliability testing, quality systems, or manufacturing in a technical environment.
• Experience coordinating work with external test or certification agencies such as UL, CSA, or TÜV.
• Working knowledge of ISO 9001 or a comparable quality-management system.
• Knowledge of electrical, mechanical, environmental, endurance, reliability, and validation testing methods.
• Ability to interpret engineering drawings, specifications, test standards, customer requirements, and technical data.
• Knowledge of root-cause analysis, corrective-action methods, measurement systems, calibration, and equipment traceability.
• Demonstrated ability to lead, coach, train, and develop technical employees.
• Strong planning, organization, decision-making, and problem-solving skills.
• Ability to manage multiple projects, deadlines, priorities, budgets, and resources in a dynamic environment.
• Clear written and verbal communication skills, including the ability to present technical and operational information to varied audiences.

Mansioni

• Direct and oversee the daily activities of the Compliance Test Laboratory and laboratory team.
• Establish and manage testing schedules supporting product development, validation, quality investigations, customer requests, and production needs.
• Prioritize work, allocate personnel and equipment, and adjust resources to meet project deadlines and changing business requirements.
• Ensure test programs are executed in accordance with approved plans, procedures, specifications, and acceptance criteria.
• Monitor laboratory workload, throughput, on-time completion, and constraints; provide clear operating updates to the Engineering Manager and key stakeholders.
• Maintain a safe, organized, efficient, and audit-ready laboratory environment.
• Supervise, coach, and develop Lab Technicians and Senior Lab Technicians.
• Set clear performance expectations, assign work, provide timely feedback, and conduct performance and development discussions.
• Coordinate onboarding, technical training, cross-training, and qualification of laboratory personnel.
• Ensure team members maintain the technical competencies, safety training, and certifications required for assigned work.
• Promote accountability, collaboration, problem solving, knowledge sharing, and continuous improvement.

Conoscenze

Leadership

Planning

Problem solving

Communication

Formazione

Associate degree in Engineering Technology

Bachelor's degree preferred in related field

Strumenti

ERP systems

Laboratory-management software

Calibration systems

Data-acquisition tools

Microsoft Office

Descrizione del lavoro

IDEAL Industries, Inc. in Sterling, MA is seeking a Test Lab Supervisor to lead the Compliance Test Laboratory operations and ensure safe, efficient, and compliant testing aligned with product development and manufacturing goals.

You will supervise Lab Technicians, manage testing schedules, and collaborate with Engineering, Quality, and external laboratories to deliver reliable test results and drive continuous improvement.