Lead Teller Supervisor | Branch Operations & Growth

CPM Federal Credit Union; Greenville (SC); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Best Place to Work 2026

Career Progression Program

401(k) match

Educational assistance

Wellness programs

Job summary

CPM Federal Credit Union in Greenville, SC seeks a Teller Supervisor at the Greenville Augusta Branch to lead a team of tellers, ensure accurate cash handling and exceptional member service.

This role requires five years of teller experience or two years with retail or customer service, supervisory knowledge, and a high school diploma. Work hours are Mon-Thu 8-5 and Fri 8-6; starting pay is $47,730 with growth through the CPM incentive plan.

Qualifications

• Five years of Teller experience; or two years of work experience comprised of one year of Teller experience combined with retail/sales, customer service experience and/or college/vocational schooling.
• Knowledge of supervisory practices and principles.
• Strong attention to detail and precision in financial transactions.
• High school diploma or equivalent.
• Adherence to CPM policies and federal regulations (NCUA and FFIEC), including GLB and BSA.

Responsibilities

• Supervise and train a team of tellers to ensure efficient and accurate cash handling and exceptional customer service.
• Oversee daily operations, including opening and closing procedures, cash balancing, and vault management.
• Monitor teller performance, provide feedback, and address any performance or behavior issues in a timely manner.
• Collaborate with the branch manager to develop and implement strategies to achieve branch goals and targets.
• Maintain a strong knowledge of banking products, services, and procedures to assist customers with their inquiries and transactions.
• Ensure compliance with banking regulations and internal policies.
• Verify cash when overages/shortages occur, assist tellers when balancing problems occur.
• May be responsible for branch openings/closings.
• Reasonable flexibility around scheduled work hours.

Skills

Teller experience

Supervisory experience

Education

High school diploma or equivalent

Job description

CPM Federal Credit Union in Greenville, SC seeks a Teller Supervisor at the Greenville Augusta Branch to lead a team of tellers, ensure accurate cash handling and exceptional member service.

This role requires five years of teller experience or two years with retail or customer service, supervisory knowledge, and a high school diploma. Work hours are Mon-Thu 8-5 and Fri 8-6; starting pay is $47,730 with growth through the CPM incentive plan.