Lead Teller & Operations Supervisor

United Community; Hendersonville (NC); On-site; USD 28,000 - 29,000; Full time

Job summary

United Community in Hendersonville, NC is seeking a Head Teller to lead the teller line, manage daily operations, and ensure accurate processing of transactions.

You will supervise and train tellers, deliver exceptional customer service, and support adherence to all policies and procedures.

Strong attention to detail, multitasking, and excellent communication are valued as you identify cross-sell opportunities and mentor staff.

Qualifications

• 3+ years of banking teller experience
• Strong attention to detail and multitasking
• Excellent verbal and written interpersonal communication skills

Responsibilities

• Manage the daily operations of the teller line, including processing transactions and balancing the vault
• Supervise and train tellers to ensure exceptional customer service and policy adherence
• Assist customers with account inquiries, deposits, withdrawals, and other transactions
• Identify opportunities to cross-sell bank products and services
• Ensure all teller transactions are processed accurately and efficiently

Skills

Attention to detail

Multitasking

Customer service

Verbal communication

Written communication

Job description

United Community in Hendersonville, NC is seeking a Head Teller to lead the teller line, manage daily operations, and ensure accurate processing of transactions.

You will supervise and train tellers, deliver exceptional customer service, and support adherence to all policies and procedures.

Strong attention to detail, multitasking, and excellent communication are valued as you identify cross-sell opportunities and mentor staff.