Lead Teller & Member Services Leader

MidSouth Community Federal Credit Union; Warner Robins (GA); On-site; USD 26,064 - 32,580; Full time

Job summary

MidSouth Community Federal Credit Union is seeking a Lead Teller in Warner Robins, Georgia. The role involves assisting members with financial transactions and educating them on products and services offered by the credit union.

Ideal candidates will have over five years of customer service experience, attention to detail, and the ability to train other staff. The position requires a high school diploma or GED and offers full-time hours with a starting pay range from $18.92 to $23.65 per hour.

Qualifications

• Five or more years of similar or related experience.
• History of satisfactory performance and behavior.
• Ability to train other Tellers.
• Ability to function as backup vault custodian.
• Demonstrated ability to handle complex inquiries.

Responsibilities

• Assist members by offering products and services to improve their financial lives.
• Handle financial transactions and resolve member issues.
• Educate members on the features and benefits of products.
• Maintain professionalism and courtesy to all members.

Skills

Cash handling experience

Customer service

Adaptability

Attention to detail

Education

High school diploma or GED

Job description

MidSouth Community Federal Credit Union is seeking a Lead Teller in Warner Robins, Georgia. The role involves assisting members with financial transactions and educating them on products and services offered by the credit union.

Ideal candidates will have over five years of customer service experience, attention to detail, and the ability to train other staff. The position requires a high school diploma or GED and offers full-time hours with a starting pay range from $18.92 to $23.65 per hour.