Lead Teller & Customer Experience Coach

KeyBank; American Fork (UT); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Incentive compensation

Benefits package

Job summary

KeyBank is seeking a Lead Teller in American Fork, Utah, to enhance client relationships and ensure operational excellence within the branch. The role includes resolving client issues, coaching tellers, and managing daily operations. A minimum of 3 years in cash handling and strong client relationship skills are essential.

The position offers a competitive hourly wage ranging from $18.75 to $25.00, depending on experience and qualifications. This is an exciting opportunity to join a team committed to serving the community and helping clients achieve their financial goals.

Qualifications

• High School Diploma, GED, or equivalent business experience required.
• Minimum of 3 years of experience in client relationship skills.
• Minimum of 3 years of experience in cash handling.

Responsibilities

• Manage efficient teller functions and coach tellers.
• Act as resource for complex client service issues.
• Assist clients in achieving financial goals.

Skills

Client relationship skills

Cash handling

Sales and service skills

Time management

Teamwork

Sound judgment

Education

High School Diploma or equivalent

Tools

Windows based applications

Job description

KeyBank is seeking a Lead Teller in American Fork, Utah, to enhance client relationships and ensure operational excellence within the branch. The role includes resolving client issues, coaching tellers, and managing daily operations. A minimum of 3 years in cash handling and strong client relationship skills are essential.

The position offers a competitive hourly wage ranging from $18.75 to $25.00, depending on experience and qualifications. This is an exciting opportunity to join a team committed to serving the community and helping clients achieve their financial goals.