Lead Teller & Branch Operations Expert

S&T Bank; McMurray (PA); On-site; USD 24,000 - 42,000; Full time

Job summary

S&T Bank is seeking a customer service professional for a retail banking window in McMurray, PA. The role focuses on delivering exceptional service for diverse transactions and supporting branch leadership with daily operations.

The candidate should have a high school diploma (or equivalent) with training or a two-year degree, and 2–5 years' relevant experience in balancing and customer service within a banking environment.

Qualifications

• Requires a high school diploma or equivalent, plus specialized training or a two-year degree.
• Two to five years general and specialized experience, especially balance reports.

Responsibilities

• Operate a customer service window delivering exceptional service for a variety of transactions.
• Balance cash window daily and maintain scanning/recording accuracy.
• Identify customer needs and promote bank services, referring complex cases to appropriate teams.
• Process deposits/withdrawals, checks and other payments and ensure compliance with policies.

Skills

Customer service

Balancing cash

Problem solving

Fraud prevention

Interpersonal skills

Education

High school diploma

Two-year degree or specialized training

Tools

Banking software

Job description

S&T Bank is seeking a customer service professional for a retail banking window in McMurray, PA. The role focuses on delivering exceptional service for diverse transactions and supporting branch leadership with daily operations.

The candidate should have a high school diploma (or equivalent) with training or a two-year degree, and 2–5 years' relevant experience in balancing and customer service within a banking environment.