Senior Teller & Customer Service Lead

S&T Bank; Ebensburg (Cambria County); On-site; USD 22,000 - 34,000; Full time

Job summary

S&T Bank in Ebensburg, PA is seeking a Customer Service Representative to operate a teller window, handle deposits and withdrawals, and provide exceptional service while following bank policies.

You will balance cash daily, assist customers with products, verify identities to prevent fraud, and collaborate with branch leadership to meet sales and service goals; requires 2-5 years experience and a high school diploma or equivalent.

Qualifications

• Requires a high school diploma or equivalent, plus specialized training or a two-year degree.
• Two to five years general and specialized experience, specifically having the knowledge to prepare balance reports.
• Successful completion of the retail training program required.

Responsibilities

• Balance cash window daily.
• Process deposits and withdrawals.
• Verify customer identity and protect against fraud.
• Provide other banking services including money orders and loan payments processing.
• Assist branch leadership and support sales goals.
• Maintain accuracy and balancing rates per policy.
• Maintain ATM, vault, and branch operation duties as needed.

Skills

Customer service

Balancing cash

Fraud prevention

Cash handling

Interpersonal skills

Communication

Team player

Banking software

Education

High school diploma or equivalent

Two-year degree or specialized training

Tools

Bank computer systems

Job description

S&T Bank in Ebensburg, PA is seeking a Customer Service Representative to operate a teller window, handle deposits and withdrawals, and provide exceptional service while following bank policies.

You will balance cash daily, assist customers with products, verify identities to prevent fraud, and collaborate with branch leadership to meet sales and service goals; requires 2-5 years experience and a high school diploma or equivalent.