Lead Technician Level II - Dallas

Datawatch Systems; Dallas (TX); On-site; USD 28,930,000 - 48,216,000; Full time

Job summary

Datawatch Systems is seeking a Lead Technician Level II in Dallas, TX. The role covers installation, service, and sales support for intrusion, access control, and video management systems, working with clients, vendors, and management teams to ensure timely, quality work.

The position requires extensive field experience, strong electronics knowledge, networking basics, and eligibility for pre-employment screening. Willingness to travel (25%) and maintain a valid driver's license is expected.

Qualifications

• 3+ years' experience installing access control, video systems, low voltage, and commercial wiring/cabling.
• High School diploma/GED preferred.
• Technical/Trade/Vocational certificate in electronics/electrical desirable.
• Strong electronics knowledge (AC/DC theory, circuits) and ability to use digital volt meters.
• Knowledge of IP, Ethernet, and networking (CAT5) technologies.
• Must meet pre-employment screening including background check and drug screening.
• Must maintain a valid driver’s license for travel.

Responsibilities

• Installs, Services, Inspects, tests, and troubleshoots new access control, intrusion systems, and CCTV systems accurately and on time.
• Pulling cable, rough in, installing conduit, terminating cables at device and headend.
• Identify any issues regarding timeline or progress and communicate with the supervisor.
• Stays up to date on new services, technology, and internal processes/procedures.
• Servicing and maintaining various systems at our clients' locations

Skills

3+ years experience

Electronics knowledge

Networking knowledge

Driver's license & safe driving record

Pre-employment screening compliance

Education

High School diploma/GED

Tech/Trade certificate in electronics/electrical

Tools

Digital voltmeter

Job description

Lead Technician Level II - Dallas

Job Locations: US-TX-Dallas

A Lead Technician is responsible for installation, service, and sales support. This includes but is not limited to assisting in all phases of installing, testing, and troubleshooting intrusion, access control, and video management systems. You will interact directly with the client, client representatives, third party vendors, and our Program management team during the installation process. Responsibilities include ensuring that installations and service orders are completed successfully, on schedule, and the work performed meets or exceeds client expectations.

Applicants must be willing to submit to a drug screening and criminal background check. EOE/M/F/V/D

Details

• Location: Dallas, TX
• Travel: Yes (25%)
• Salary Range: $27-35.00/hour

Responsibilities

• Installs, Services, Inspects, tests, and troubleshoots new access control, intrusion systems, and CCTV systems accurately and on time following best practice procedures and quality control standards.
• Pulling cable, rough in, installing conduit, terminating cables at device and headend.
• Identify any issues regarding timeline or progress and communicate with the supervisor.
• Stays up to date and knowledgeable on new services, technology, and internal processes/procedures.
• Servicing and maintaining various systems at our clients' locations

Qualifications

• 3 or more years' experience installing: commercial access control, video systems, low voltage, and commercial wiring/cabling OR knowledge of building, fire, and life safety codes pertaining to construction and electrical systems
• High School diploma/GED preferred
• Technical/Trade/Vocational school certificate in electronics/electrical is desirable
• Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters
• Knowledge of IP, Ethernet, and networking protocol and CAT5 technologies preferred
• Must be able to meet and maintain various certifications, licenses, and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked.
• Must be willing to participate in and pass the company's pre-employment screening process including a background investigation and drug screening.
• Must continue to maintain a safe driving record and valid driver's license to fulfill the travel requirements of this position.