Lead Technician Crew Chief

Servpro; Aurora (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

SERVPRO Denver SE is seeking a Lead Technician Crew Chief to coordinate restoration projects and ensure customer satisfaction. This full-time role involves managing production activities, supervising technicians, and maintaining safety standards while providing top-notch service to clients in need.

Benefits

Opportunity for OT + On Call Bonuses

Weekly Pay Schedule

PTO & Sick Pay

Company Car Provided During Working Hours

Qualifications

• 2 years experience in fire and water restoration industry.
• Must be able to lift a minimum of 50 pounds.

Responsibilities

• Explain restoration processes and answer customer questions.
• Monitor and respond to customer needs and concerns.
• Manage job file documentation and ensure quality control.

Skills

Customer Service

Coordination

Monitoring

Education

IICRC WRT Certification

Job description

SERVPRO - Denver SE is an industry leading water, mold, and large loss fire restoration company. SERVPRO quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes. We are one of a select few members of the SERVPRO Global Disaster Recovery Team Program , singling us out as one the largest producers of commercial damage restoration in the country and worldwide.

SERVPRO Denver SE is hiring a Lead Technician Crew Chief!

As the front-line representative of the SERVPRO brand, the Production Crew Chief demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Pay Rate : $24-26 / Hr. DOE (Full-Time position with opportunity for OT and Bonuses)

PERKS :

• Opportunity for OT + On Call Bonuses
• Weekly Pay Schedule
• PTO & Sick Pay
• Company Car Provided During Working Hours
• Working for the largest and best SERVPRO franchise!

QUALIFICATIONS :

• 2 years experience in the Fire and Water restoration industry
• Have a valid IICRC WRT certification preferred
• Because we provide 24-hour emergency services, must be willing to be on call occasionally
• Some night and weekend work are required
• Must be able to lift a minimum of 50 pounds
• Subject to criminal background check

JOB DESCRIPTION :

• Explain restoration processes and answer customer questions
• Monitor, communicate, and respond to customer needs / concerns.
• Communicate clear expectations to Production Technicians and supervise their activities
• Perform production processes as scheduled and ensure quality control
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and worker
• Manage job file documentation to ensure complete and accurate project details
• Manage and control costs of production projects
• Manage assets by protecting and using equipment and materials properly

SERVPRO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Compensation : $24.00 - $26.00 per hour

Picture yourself here fulfilling your potential

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.