Lead Technician

Rmalimo; Richmond (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading provider of premium transportation services as a Lead Technician, where your expertise will drive exceptional vehicle maintenance and repair. This role is pivotal in ensuring our fleet operates at peak performance while mentoring a dedicated team of technicians. You will engage in advanced diagnostics and repairs across various vehicle systems, ensuring every ride counts. With a commitment to excellence and a collaborative culture, this position offers a unique opportunity for growth and continuous learning in a dynamic environment. If you are passionate about automotive service and leadership, this is the perfect opportunity for you.

Qualifications

• 5+ years of hands-on automotive repair experience required.
• Leadership experience in an automotive service environment preferred.

Responsibilities

• Perform diagnostics and repairs on all vehicle systems.
• Lead and mentor a team of automotive technicians.
• Ensure quality checks on completed repairs.

Skills

Diagnosing engines

Repairing transmissions

Brake systems repair

Electrical systems repair

HVAC systems repair

Problem-solving

Organizational skills

Education

Automotive Service Excellence (ASE) certifications

Tools

Diagnostic tools

Diagnostic equipment

Diagnostic software

Job description

RMA Worldwide Transportation | Full time

Richmond, United States | Posted on 01/28/2025

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and Washington, DC. We pride ourselves on offering a diverse fleet that includes sedans, SUVs, sprinters, mini-buses, and Motor Coaches, enabling us to provide accurate concierge service by blending seamless technology and logistics across 650 cities worldwide. Embracing the belief that perfection is an ongoing pursuit, we aspire to achieve excellence in every moment, making RMA the premier choice of employer. Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill enhancement. Working at RMA isn't just about providing transportation; it's about embodying our core values and ensuring exceptional service in every city, every time.

VISION STATEMENT:

At RMA Worldwide, Chauffeured Transportation, Every Ride Counts, starts with recognizing that Every Employee Counts. We must lead the industry by example, championing a culture of excellence, integrity, and continuous improvement, where Every Employee Counts and plays an integral role in our collective success. We are committed to offering our clients an exceptional travel experience, seamlessly integrating technology and logistics to refine our driving force: Every Ride Counts!

POSITION STATEMENT:

Exceptional Service. Everywhere. Every Time. If you think this resonates with you as a fleet professional, please look no further than RMA Worldwide. RMA is looking for a lead technician who can assist our fleet manager in the maintenance and repairs of our fleet. The Lead Technician is a critical leadership role responsible for ensuring the efficient and high-quality maintenance and repair of vehicles. This position combines advanced technical expertise with team management skills to oversee day-to-day operations. The Lead Technician is committed to delivering exceptional customer service, mentoring technicians, and maintaining a safe, organized, and productive workplace.

ESSENTIAL FUNCTIONS:

• Perform advanced diagnostics, troubleshooting, and repairs on all vehicle systems, including engine, transmission, brakes, etc.
• Conduct inspections and road tests to confirm proper vehicle operation.
• Lead, mentor, and provide technical support to a team of automotive technicians.
• Monitor the team’s progress and ensure the timely completion of repairs and services.
• Conduct quality checks on completed repairs to ensure they meet company and industry standards.
• Maintain detailed records of work performed, parts used, and labor hours.
• Manage inventory levels for parts and tools.
• Support the Fleet Manager with scheduling, reporting, and performance evaluations.

Requirements

• Proficiency in diagnosing and repairing engines, transmissions, brake systems, electrical systems, and HVAC.
• Skilled in using diagnostic tools, equipment, and software.
• Automotive Service Excellence (ASE) certifications are strongly preferred.
• Minimum of 5 years of hands-on automotive repair experience, including advanced diagnostics and system repairs.
• At least 2 years in a leadership or supervisory role within an automotive service environment.
• Proven experience working with various vehicle makes and models, including domestic, foreign, and light-duty trucks.
• Strong problem-solving and organizational skills to manage multiple priorities.