LEAD TECHNICIAN

HighGround; Cleveland (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in restoration seeks a Lead Technician to oversee projects and manage a team effectively in Cleveland, Ohio. This key leadership role requires strong attention to detail, excellent client communication skills, and compliance with safety standards. The position offers competitive pay and a range of benefits, including a company car and 401k matching.

Benefits

Competitive Medical, Dental and Vision Packages

401k plus company match

Competitive commission plan

Company car with fuel card

Cell phone reimbursement

Life Insurance

Qualifications

• Highschool diploma or equivalent required.
• 1-2 years of experience in construction, plumbing, or water mitigation preferred.
• Valid driver’s license.

Responsibilities

• Supervise a team of technicians ensuring project completion.
• Ensure compliance with safety and SOPs.
• Document drying progress on job sites.

Skills

Attention to Detail

Team Management

Client Communication

Education

Highschool diploma or equivalent

IICRC certification in water damage or mold remediation

Job description

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This range is provided by HighGround. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/hr - $28.00/hr

Position Summary

The Lead Technician is a key leadership role responsible for managing and working alongside a team of technicians to ensure the successful completion of restoration projects. This position involves overseeing the day-to-day operations on job sites, ensuring that all work is conducted safely, efficiently, and to the highest quality standards. The Lead Technician is also responsible for maintaining a professional image, adhering to Standard Operating Procedures (SOPs), and providing excellent customer service.

Essential Functions

• Team Management: Supervise a team of technicians to oversee job projects from start to finish, ensuring that all tasks are completed according to plan and within the designated time frame.
• SOP and Safety Compliance: Ensure that your team strictly follows SOPs, maintaining safety, quality, and a professional image on all job sites.
• Demolition Execution: Conduct clean, safe, and precise demolition using hand and power tools, ensuring that all work is performed efficiently and with minimal disruption to the property.
• Drying Documentation: Document drying progress using state-of-the-art moisture meters, ensuring accurate and thorough records of moisture levels and drying effectiveness.
• Client Communication: Communicate with the In-Home Sales Specialist to report additional services needed that were not captured on the initial job ticket, ensuring that all client needs are addressed.
• Vehicle Operation: Drive a company vehicle to and from job sites, adhering to all state traffic laws and company policies to ensure the safety of yourself and others on the road.
• Compliance Task Completion: Complete all applicable compliance tasks in DASH on a daily basis, ensuring that all work complies with industry standards and company policies.
• Attention to Detail: Maintain strong attention to detail to ensure that our customers receive excellent service, with all aspects of the job handled with care and precision.
  
  

Qualifications

• Highschool diploma or equivalent required
• Have an attitude of continued improvement and willingness to help others
• Possess working knowledge or 1-2 years of experience related to the construction, plumbing, water mitigation and/or carpentry strongly preferred
• Hold an IICRC certification in water damage or mold remediation preferred
• Valid driver’s license
  
  

Physical Requirements

• Ability to lift 50 pounds or more
  
  

Our Benefits Include

• Competitive Medical, Dental and Vision Packages
• 401k plus company match
• Competitive commission plan
• Company car with fuel card
• Cell phone reimbursement
• Life Insurance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Specialty Trade Contractors

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