Lead Technical Training Manager, Industrial Automation

Jobtailor; Irving (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

Jobtailor in Irving, TX seeks a Technical Training leader to own and continually improve the training strategy for internal service teams, OEM partners, and customers in parcel logistics and industrial automation. You will build and lead a team of trainers, develop curricula, and ensure high‑quality delivery across locations.

You will collaborate with Sales, Engineering, Operations, HR, and Safety to align plans with business priorities, launches, and site startups, while creating SOPs,

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Minimum 5 years hands-on experience in parcel logistics, industrial automation, or field service operations.
• At least one professional certification such as CSCP, CLTD, Lean Six Sigma Green Belt or higher, OSHA 10/30, CTT+, ATD Instructional Design, Microsoft Certified Trainer, or related certifications.

Responsibilities

• Develop, own, and improve the technical training strategy, roadmap, and delivery model for internal teams, OEM partners, and customers.
• Build and lead a team of technical trainers to ensure high-quality delivery and knowledge transfer.
• Partner with Sales, Project Management, Engineering, Operations, Field Service, Customer Service, Safety, HR, and stakeholders to align training with priorities and timelines.
• Lead readiness for product launches, customer implementations, and service transitions to ensure readiness before deployment.
• Deliver training across classroom, virtual, on-site, and hands-on formats covering equipment and software in automation environments.
• Create standardized curricula, role-based paths, assessments, and train-the-trainer processes for consistency across sites.
• Develop training materials (SOPs, e-learning, simulations, videos, job aids, manuals, installation guides, troubleshooting) for internal and external users.
• Track costs, revenue, resources, schedules, attendance, completion, and records to meet expectations.
• Monitor effectiveness via assessments, LMS analytics, feedback, and KPIs to drive continuous improvement.
• Ensure compliance with company standards, safety expectations, site requirements, and OSHA-aligned practices.

Education

Bachelor’s degree in Business, Education, Engineering, Industrial Technology, or related field

5+ years hands-on experience in parcel logistics, industrial automation, or field service operations

Tools

CSCP/CLTD/Lean Six Sigma/CTT+/OSHA/ trainer certs

Job description

Jobtailor in Irving, TX seeks a Technical Training leader to own and continually improve the training strategy for internal service teams, OEM partners, and customers in parcel logistics and industrial automation. You will build and lead a team of trainers, develop curricula, and ensure high‑quality delivery across locations.

You will collaborate with Sales, Engineering, Operations, HR, and Safety to align plans with business priorities, launches, and site startups, while creating SOPs,