Lead Technical Program Manager- Chief of Staff

JPMorgan Chase; Jersey City (NJ); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorgan Chase in Jersey City seeks a Lead Technical Program Manager- Chief of Staff within Product Management BET to guide strategic initiatives and drive execution across engineering-led teams. You will partner with PM leadership, product owners, and HR/Finance to align resources, governance, and delivery against OKRs, while leveraging AI to accelerate planning and reporting.

This role demands strong communication, stakeholder influence, and a track record of turning complex inputs into

Qualifications

• 6+ years in program/project/technology management, consulting, or operations.
• Excellent verbal and written communication with senior leaders.
• Strong in resource management, change management, portfolio management, risk and controls.
• Ability to refine complex information into clear actions.
• Ability to build relationships across cross-functional teams.
• Ability to influence and direct people across seniorities.
• Commitment to diversity, ethical, accountable leadership.
• Desire to take on increasing management responsibility.

Responsibilities

• Act as confidant and partner to the PM domain leader, balancing ideas with operational strategies.
• Prepare for sessions and internal processes requiring due diligence and storytelling.
• Drive the Book of Work aligned to OKRs with engineered roadmap.
• Utilize enterprise AI capabilities to accelerate program planning and risk synthesis.
• Advise on governance and reporting with human review ensuring delivery standards.
• Coordinate with HR, Finance & Business Management for communications.
• Oversee resource management, headcount and financials within budget.
• Develop cadenced processes to ensure consistent execution.
• Deliver data-driven recommendations for exec decisions.
• Lead talent management sessions and promotion radar reviews with HR.

Skills

Stakeholder management

Strategic leadership

Communication

Cross-functional collaboration

Influence

Data analysis

Problem solving

Tools

MS Excel

PowerPoint

Job description

Leverage your deep technical expertise and leadership to guide cutting‑edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager- Chief of Staff within Product Management Business Enablement and Transformation (BET), you are a trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, providing wide ranging perspectives, and sharing thematic feedback.

Product Management Business Enablement and Transformation (BET) Team Description

PM BET is the team within Core and Foundational Platforms that drives execution, operating cadence, portfolio and vendor governance, organizational effectiveness, and talent priorities across a global engineering-led infrastructure organization.

The team partners closely with PM leadership, Product Management, Client Solutions, and line-of-business stakeholders to improve execution discipline, strengthen efficiency, and translate strategy into coordinated outcomes across the platform domain.

Job Responsibilities:

• A trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, provide wide ranging perspectives, and sharing thematic feedback.
• Ensure the leader is effectively prepared for sessions / internal processes (e.g. Monthly Business Review) that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.
• In partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Promotes reuse‑first, AI‑assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
• Corporate function partnership (primarily HR, Finance & Business Management), and preparing necessary communications into the organization.
• Ownership of resource management, tracking HC and financials to budget and maintaining organizational hygiene in respect to firmwide guidance
• Create, improve and maintain cadenced processes to ensure successful and consistent execution of deliverables. Eliminate toil where opportunity arises.
• Prepare and deliver data-driven recommendations and supporting materials to support executive and key stakeholder decisions.
• In partnership with HR, run talent management sessions and promotion radar reviews.

Required qualifications, skills, and capabilities

• 6+ years of experience in program/project/technology management, consulting, operations, or a combination of these
• Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders.
• Strong in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence
• Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans
• Ability to establish and build strong relationships and partnerships across cross-functional teams.
• Ability to influence, organize, and direct people across various seniorities, teams, and departments.
• Commitment to diversity, ethical, accountable, and transparent leadership
• Desire to take on increasing management responsibility and project/program ownership.
• Strong data analysis and presentation skills with proficiency in MS Excel and PowerPoint