Lead Technical Program Manager - Chief of Staff, Markets

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Lead Technical Program Manager in the Commercial & Investment Bank to drive delivery of complex technology projects, align with business goals, and lead high-performing teams.

The role emphasizes stakeholder management, agile adoption, vendor relations, and the responsible use of enterprise AI capabilities to synthesize plans, manage risks, and ensure quality service delivery.

Qualifications

• Formal degree or certification in software engineering concepts.
• 5+ years of applied software engineering experience.
• Strong stakeholder management and cross-functional influence.
• Experience in Chief of Staff roles or responsibilities.
• Experience managing vendor relations and access to shared services.
• Proven ability to manage resources, budgets, and high-performing teams in an agile environment.
• Proficient in analytical reasoning and problem solving to break down objectives.
• Experience using enterprise AI capabilities and validating AI-assisted outputs.
• Ability to review AI-generated plans and manage data sensitivity.

Responsibilities

• Develop and execute comprehensive project plans with technical requirements, resources, and timelines for on-time delivery.
• Perform Chief of Staff responsibilities and coordinate cross-team efforts.
• Identify, assess, and mitigate risks; implement contingency plans to sustain momentum.
• Collaborate with engineering, product, and business stakeholders to define program scope and deliverables.
• Use analytical reasoning to assess performance and drive data-driven improvements.
• Champion agile methodologies and foster a culture of continuous learning and innovation.
• Utilize enterprise AI capabilities to accelerate planning and risk synthesis with proper validation.
• Promote reuse-first, AI-assisted governance while ensuring human review and data handling.

Skills

Stakeholder management

Chief of Staff experience

Vendor management

Resource & budget management

Agile project management

Analytical reasoning

Multi-priority handling

AI capabilities awareness

Education

Software engineering degree or certification

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in the Commercial & Investment Bank, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Work on Chief of Staff responsibilities
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• Formal degree or certification on software engineering concepts and 5+ years applied experience
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Proven track record in Chief of Staff roles or responsibilities
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• The ideal candidate is self-motivated, thrives in a fast-paced environment and excels at managing multiple priorities
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
  

Preferred qualifications, capabilities, and skills

• Experience supporting Equities, Prime Brokerage, Securities Financing, and/or Broker-Dealer platforms, including familiarity with front-to-back trade workflows (trade capture, risk, margin, confirmations, settlements)
• Experience with establishing program governance and data and metrics driven status reporting