Business Manager, Lead Technical Program Manager

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 120,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. is looking for a Business Manager, Lead Technical Program Manager to drive the successful delivery of complex technology projects within Core Platform Engineering. This role involves collaborating with cross-organizational teams, influencing decision-making, and enhancing operational excellence.

Candidates should have over 5 years of experience in technical program management, strong analytical skills, and the ability to communicate effectively with senior-level audiences. You'll foster productive relationships and ensure effective project execution in a dynamic environment.

Qualifications

• 5+ years of experience in technical program management and leading complex technology projects.
• Strong analytical, problem-solving, and adaptability skills.
• Exceptional communication and presentation abilities to senior audiences.

Responsibilities

• Support communication of strategic priorities and track progress.
• Create clear messaging and executive updates.
• Identify obstacles and collaborate to find solutions.
• Enhance messaging for critical updates across teams.
• Assist in planning senior-level meetings and events.
• Champion continuous improvement activities to increase productivity.

Skills

Technical program management

Communication skills

Project management

Interpersonal leadership

Agile methodology

Excel

PowerPoint

Tools

Jira

Job description

Leverage your deep technical expertise and leadership to guide cutting‑edge projects, fostering growth and innovation in a dynamic environment.

As a Business Manager,Lead Technical Program Manager in Core Platform Engineering, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high‑performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision‑making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. This role will report into the Chief of Staff, to manage team business operations, finance operations, team communications, customer engagements and culture investments. If you would like to make significant impact on the operational excellence of a critical technology team, we would like to hear from you.

The Chief of Staff team for Chase Technology's Infrastructure & Production Management organization, we are seeking are a highly motivated person who can proactively engage a virtual, cross-organizational team, and who has strong interpersonal and communication skills such as influence management, negotiation, presentation, and analytical/problem solving. This role will involve elements of Strategic Execution, Business and Program Management.

Job responsibilities

• Support the Chief of Staff with communicating strategic priorities and tracking progress
• Create messaging and executive level updates that present information in a clear, concise, and consumable format depending on audience and need
• Proactively identify obstacles and effectively problem solve and collaborate to identify solutions
• Work across teams to enhance clear messaging for critical updates including but not limited to town halls and recurring executive reporting
• Assist with planning and execution of senior-level meetings, end-to-end planning of events, agendas, insights, and analysis to assist in strategic discussions ensuring successful outcomes
• Champion continuous improvement activities to reduce waste and increase productivity
• Actively interact with audiences of varying seniority levels, skilled in presenting information in a clear and meaningful way, and look for potential issues and address them proactively.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Comfortable with a fluid business environment, changing job priorities, and working with people at a variety of levels with the ability to work independently and/or in a group
• Exceptional communication and presentation skills across multiple audiences at senior levels
• Strong project management skills, with demonstrated ability to influence and execute strategic plans
• Strong execution skills; self-directed with experience managing delivery across multiple workstreams and timelines
• Strong ability to help execute on solutions, challenge the status quo, and implement continuous improvement through collaborative, effective partnerships
• Interpersonal leadership and influencing skills – ability to lead projects, interact with colleagues at all levels, and prioritize issues
• Experience operating in an agile methodology and with agile tools, such as Jira
• Strong Excel and PowerPointSkills