Lead Technical Program Manager - Business Enablement & Transformation

JPMorgan Chase; Jersey City (NJ); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorgan Chase in Jersey City seeks a Lead Technical Program Manager to drive the successful delivery of large-scale technology initiatives across Infrastructure Platforms - Data and Specialty Services. You will lead cross‑functional teams, manage budgets, and apply AI-enabled governance to deliver business outcomes with high quality and risk controls.

The role requires deep technical program management experience, strong stakeholder relationships, and the ability to navigate ambiguity while

Qualifications

• 5+ years of experience leading complex technology programs in a large org.
• Experience using AI capabilities to support program management workflows with validation and data handling awareness.
• Advanced stakeholder management to influence decisions across cross-functional teams.

Responsibilities

• Develop and execute comprehensive project plans with resources and timelines for on-time delivery.
• Partner with domain leaders and engineers to align Book of Work with OKRs and roadmaps.
• Prepare leaders for monthly business reviews and other processes with topic ownership and storytelling.
• Drive program governance and reporting with AI-assisted practices and risk synthesis.
• Identify and mitigate risks, and implement contingency plans to maintain momentum.
• Collaborate with engineering, product, and business stakeholders to define scope and deliverables.
• Analyze program performance and apply data-driven optimizations for efficiency.
• Foster agile delivery practices and continuous improvement within the team.
• Promote reuse-first approaches for governance and ensure human review.

Skills

Stakeholder mgmt

Resource mgmt

Agile delivery

Risk mgmt

Data analysis

AI in PM

Leadership

Budget control

Tools

MS Excel

PowerPoint

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Corporate Sector's Infrastructure Platforms - Data and Specialty Services team , you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• A trusted confidant and partner to the DSS domain leader, balancing ideas and operational strategies, provide wide ranging perspectives, and sharing thematic feedback.
• Ensure the leader is effectively prepared for sessions / internal processes (e.g. Monthly Business Review) that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.
• In partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision‑making across cross‑functional teams and clients
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast‑paced, agile environment
• Demonstrated proficiency in applying analytical reasoning, and problem‑solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Experience in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence is required
• Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans.
• Experience with establishing and build strong relationships and partnerships across cross‑functional teams.
• Experience with data analysis and presentation skills with proficiency in MS Excel and PowerPoint

Preferred qualifications, capabilities, and skills

• Ability to influence, organize, and direct people across various seniorities, teams, and departments.
• Commitment to diversity, ethical, accountable, and transparent leadership