Lead Technical Program Manager

Cigna; Seattle (WA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Competitive compensation

Bonus eligibility

Comprehensive benefits and on‑siteWell

Job summary

JPMorgan Chase is seeking a Lead Technical Program Manager for Corporate Data Services to lead complex technology programs across the firm. You will guide project delivery, manage budgets and resources, and influence decision‑making with senior stakeholders using a blend of waterfall and SAFe/Agile practices.

The role emphasizes risk management, strategic planning, and strong vendor relations to enable access to shared applications and services.

Qualifications

• 5+ years of experience in technical program management leading complex technology projects and programs in a large organization.
• Proven experience in managing plan of record, scope definition, approval, strategy, and execution for onsite/offsite infrastructure programs.
• Strong understanding of waterfall and agile methods, including SAFe – Scaled Agile Framework.
• Understanding of global project and program management standards and methods.
• Advanced expertise in stakeholder management across cross-functional teams and clients.
• Advanced experience in vendor relations and managing vendor access to applications and services.
• Proven track record of managing resources, budgets, and high‑performing teams in a fast‑paced, agile environment.
• Demonstrated analytical reasoning and problem‑solving to break down objectives into tasks.

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines for on‑time delivery of technology solutions.
• Identify and mitigate risks, address roadblocks, and implement contingency plans to maintain momentum.
• Collaborate with engineering, product, and business stakeholders to define scope, objectives, and deliverables aligned with business goals.
• Utilize advanced analytical reasoning to assess project performance and implement data‑driven optimizations.
• Champion the adoption of agile methodologies and technical solutions, fostering continuous learning and innovation.

Skills

Project management

Stakeholder mgmt

SAFe

Waterfall/Agile

Budget/resource mgmt

Job description

Lead Technical Program Manager – Corporate Data Services

Leverage your deep technical expertise and leadership to guide cutting‑edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Data Services, you will drive the successful delivery of complex technology projects and programs that help reach business goals across the firm. Leveraging deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, effectively managing resources, budgets, and high‑performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision‑making to achieve mutually beneficial outcomes. As a subject‑matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‑time delivery of technology solutions.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project momentum.
• Collaborate with cross‑functional teams, including engineering, product, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Utilize advanced analytical reasoning to assess project performance, identify areas for improvement, and implement data‑driven optimizations to enhance efficiency and effectiveness.
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Proven experience in managing plan of record, scope definition, approval, strategy, and execution for onsite/offsite infrastructure programs, by integrating, negotiating, and aligning with key stakeholders, real estate, factory engineering, construction, procurement, finance, and project customers.
• Strong understanding of waterfall and agile methods, including SAFe – Scaled Agile Framework.
• Understanding of global project and program management standards and methods.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision‑making across cross‑functional teams and clients.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on‑demand access to shared pools of applications and services.
• Proven track record of effectively managing resources, budgets, and high‑performing teams in a fast‑paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem‑solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.

Benefits

We offer a competitive total rewards package, including a base salary determined based on the role, experience, skill set, and location. For eligible roles, discretionary incentive compensation may be awarded in recognition of firm performance and individual achievements and contributions. A range of benefits and programs are available to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Employment Opportunity Statement

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.