Lead Technical Program Manager - Risk Technology

JPMorganChase; Columbus (OH); On-site; USD 130,000 - 155,000; Full time

Job summary

JPMorganChase in Columbus, OH seeks a technical program manager to apply deep system and lifecycle fluency to drive delivery across multiple streams. You will leverage enterprise AI to accelerate planning, validate outputs, and ensure data sensitivity standards are met.

You will partner across engineering, product, and risk teams to deliver measurable outcomes with executive-aligned updates. The role requires experience managing large-scale tech programs, strong stakeholder influence, and a

Qualifications

• 5+ years of experience or equivalent expertise in technical program management in a large organization.
• Advanced expertise in stakeholder management and cross-functional influence across teams and clients.
• Experience leading complex technology programs across shared platforms, services, and dependencies.
• Proven ability to manage resources, budgets, and influence high-performing agile teams.
• Analytical reasoning to break down business, technical, or operational objectives into tasks.
• Technical fluency across software/system delivery lifecycles, APIs, data flows, release processes.
• Ability to engage engineering teams on design dependencies and tradeoffs without direct people management.
• Experience decomposing complex initiatives into executable plans with risk mitigation.
• Experience using enterprise AI capabilities with validation and awareness of data sensitivity.
• Ability to review AI-assisted plans and escalate when uncertain.

Responsibilities

• Develop and execute comprehensive program and project plans to drive timely, predictable delivery across multiple workstreams.
• Own outcomes end-to-end; surface issues, drive decisions, and implement corrective actions.
• Use enterprise AI capabilities to accelerate planning and risk synthesis with proper validation.
• Identify and mitigate risks early; maintain RAID and contingency plans.
• Drive execution rigor with thorough planning, follow-through, and removal of blockers.
• Partner with engineering, product, and business/risk stakeholders to define scope and success metrics.
• Use data and analytics to assess program health and optimize efficiency.
• Champion problem-solving, align stakeholders, and drive resolution of cross-functional issues.
• Promote reuse-first, AI-assisted governance with human review and data handling adherence.

Skills

Program management

Stakeholder management

Risk management

Agile

AI tooling

Cloud experience

Job description

Job Description

In this role, you are expected to apply strong technical fluency across system architecture, software delivery lifecycle, integration dependencies, and production operations to challenge assumptions, identify execution risks early, and accelerate delivery outcomes. You will use agentic generative AI tools to reach outcomes faster and more comprehensively than one could in the prior era, while following your curiosity to experiment with leading-edge approaches to creative problem-solving.

In this role, you are expected to apply strong technical fluency across system architecture, software delivery lifecycle, integration dependencies, and production operations to challenge assumptions, identify execution risks early, and accelerate delivery outcomes. You will use agentic generative AI tools to reach outcomes faster and more comprehensively than one could in the prior era, while following your curiosity to experiment with leading-edge approaches to creative problem-solving.

Job Responsibilities

• Develop and execute comprehensive program and project plans (scope, milestones, dependencies, technical interfaces, and delivery approach) to drive timely, predictable delivery across multiple workstreams
• Own outcomes end-to-end; proactively surface issues, drive decisions, and implement corrective actions to protect delivery, quality, and stakeholder trust
• Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks early; maintain actionable RAID and contingency plans to preserve momentum and delivery integrity
• Drive execution rigor: ensure thorough planning, diligent follow-through, and continuous removal of blockers across teams
• Partner with engineering, product, and business/risk stakeholders to define scope, objectives, deliverables, technical dependencies, and success metrics aligned to business goals
• Use data and analytical reasoning to assess program health, identify improvement opportunities, and implement optimizations to increase efficiency and effectiveness
• Champion strong problem-solving practices, bring the right stakeholders together, clarify roles and expectations, and drive resolution of complex cross-functional issues
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
  

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience applying technical fluency to lead complex technology programs across shared platforms, services, and dependencies in large-scale environments
• Proven track record of effectively managing resources, budgets, and influencing high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Demonstrated technical fluency across software and system delivery lifecycles, architecture concepts, APIs and data flows, release processes, and production readiness
• Proven ability to engage credibly with engineering teams on design dependencies, integration risks, and execution tradeoffs without owning direct engineering people management
• Experience decomposing complex technical initiatives into executable plans, identifying dependency and failure points early, and driving cross-team mitigation to protect delivery outcomes
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
  

Preferred Qualifications, Capabilities, And Skills

• Demonstrated ability to operate as a trusted advisor to senior stakeholders, including executive sponsors, with concise and transparent communication
• Experience driving continuous improvement in delivery practices (e.g., operational rigor, metrics, planning discipline, and lessons learned)
• Relevant certifications (e.g., PMP, PMI-ACP, CSM/SAFe) or equivalent demonstrated agile program leadership
• Prior hands-on background in software engineering or a comparable technical discipline, or equivalent experience as a highly technical TPM leading complex engineering programs
• Experience with large-scale distributed systems, cloud or platform services, data ecosystems, or production operations environments
• Ability to reason through end-to-end system functionality and translate technical context into program decisions, risk management, and executive communication
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.