Lead Technical Program Manager - Business Enablement & Transformation

JPMorganChase; Jersey City (NJ); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorganChase in Jersey City is seeking a Lead Technical Program Manager to guide the delivery of complex technology initiatives within Infrastructure Platforms - Data and Specialty Services. You will lead cross-functional teams, manage budgets, risks, and stakeholders, and ensure alignment with business goals.

This role emphasizes AI-enabled governance, agile delivery, and data-driven improvements. You will craft plans, drive OKRs, and partner with engineering, product, and business

Qualifications

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with validation and data sensitivity awareness.
• Ability to review and validate AI-assisted plans, risks, and recommendations, escalating when uncertain.
• Advanced expertise in stakeholder management and cross-functional collaboration.

Responsibilities

• Develop and execute comprehensive project plans ensuring on-time delivery of technology solutions.
• Partner with DSS domain leader to align strategies and provide perspective.
• Prepare for sessions and due diligence (e.g., Monthly Business Review).
• Drive Book of Work aligned to OKRs with engineering teams.
• Use enterprise AI capabilities to accelerate planning and risk synthesis.
• Identify and mitigate risks and maintain momentum.
• Collaborate with cross-functional teams to define scope and deliverables.
• Champion agile practices and foster continuous improvement.
• Promote reuse-first, AI-assisted governance with human review.

Skills

Technical program management

AI capabilities in work environment

Stakeholder management

Agile delivery

Resource & budget management

Job description

Job Description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Corporate Sector's Infrastructure Platforms - Data and Specialty Services team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• A trusted confidant and partner to the DSS domain leader, balancing ideas and operational strategies, provide wide ranging perspectives, and sharing thematic feedback.
• Ensure the leader is effectively prepared for sessions / internal processes (e.g. Monthly Business Review) that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.
• In partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Experience in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence is required
• Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans.
• Experience with establishing and build strong relationships and partnerships across cross-functional teams.
• Experience with data analysis and presentation skills with proficiency in MS Excel and PowerPoint

Preferred Qualifications, Capabilities, And Skills

• Ability to influence, organize, and direct people across various seniorities, teams, and departments.
• Commitment to diversity, ethical, accountable, and transparent leadership

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.