Lead Technical Documentation & Visuals for Products

Johnson Health Tech North America Inc

Town of Cottage Grove (WI)

On-site

USD 60,000 - 90,000

Full time

9 days ago
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Job summary

Johnson Health Tech North America Inc in Cottage Grove, WI is seeking a Technical Documentation Specialist II to shape how our teams, technicians, and customers understand and support fitness equipment. You will combine technical curiosity, hands-on problem solving, and strong communication to create documentation, service bulletins, visuals, and videos that move the business forward.

Quota of experience: Associate degree; 5+ years in technical field; proven technical writing; ability to

Qualifications

  • Associate degree required in technical or communications.
  • Minimum 5 years in a technical field; fitness equipment experience a plus.
  • Strong technical writing with step-by-step assembly/service docs.
  • Hands-on aptitude for assembling, troubleshooting, repairing equipment.
  • Experience incorporating feedback to improve materials.
  • Valid driver's license for local travel and MVR checks.

Responsibilities

  • Lead docs projects through completion.
  • Create/update service bulletins, assembly instructions, guides.
  • Develop photos, drawings, diagrams, and videos to simplify procedures.
  • Partner with cross-functional teams to keep docs current.
  • Support new product launches by providing needed info to support teams.
  • Maintain feedback loops with teams, suppliers, technicians, and customers.

Skills

Technical writing
Doc management
SAP
Visio
MS Office
Troubleshooting
Cross-functional collaboration

Education

Associate degree
Bachelor's degree preferred

Tools

SAP
Visio
MS Office

Job description

Johnson Health Tech North America Inc in Cottage Grove, WI is seeking a Technical Documentation Specialist II to shape how our teams, technicians, and customers understand and support fitness equipment. You will combine technical curiosity, hands-on problem solving, and strong communication to create documentation, service bulletins, visuals, and videos that move the business forward.

Quota of experience: Associate degree; 5+ years in technical field; proven technical writing; ability to

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