Lead System Analyst

Infinite Computer Solutions; Campus (IL); On-site; USD 95,000 - 120,000; Full time

Job summary

Infinite Computer Solutions is seeking a Lead Support Analyst to own and modernize endpoint management for Windows and macOS using SCCM and Intune.

You will deliver software deployments, patching, and emergency updates, and manage apps for automated deployment including an internal app store. 5–8 years of experience and a Bachelor's degree are required, with strong scripting (PowerShell/Bash) and security focus.

Qualifications

• Bachelor's degree in a relevant field.
• 5–8 years of experience in IT support or desktop engineering.
• Experience with SCCM and Intune.
• Strong Windows and macOS endpoint management.
• Ability to coordinate deployments and train teams.
• Experience with security baselines and patch management.

Responsibilities

• Own and modernize endpoint management for Windows and macOS using SCCM and Intune.
• Deliver and support software deployments, patching, and emergency updates.
• Package, update, and manage applications for automated deployment (including internal app store).
• Engineer, test, and maintain desktop images for secure provisioning.
• Automate and document with PowerShell, Bash, Graph API to drive efficiency.
• Educate and train support teams on deployments and updates.
• Enforce security baselines (OS patching, Defender, BitLocker/FileVault) and ensure compliance.
• Coordinate with cross-functional teams and flex hours for deployments.

Skills

PowerShell

Intune

SCCM

Endpoint management

Automation

Security baselines

Patch management

Cross-functional teamwork

Education

Bachelor's degree

Tools

BitLocker

FileVault

Defender

Job description

Job Description

Job Role

L3 Support - Lead Support Analyst

Job Description

• Own and modernize endpoint management for Windows and macOS using SCCM and Intune.
• Deliver and support all software deployments, patching, and emergency updates, including rapid response to critical vulnerabilities.
• Package, update, and manage applications for automated and self-service deployment (including maintaining an internal app store).
• Engineer, test, and maintain core desktop images to ensure secure, consistent device provisioning.
• Automate and document with PowerShell, Bash, Graph API, etc. to drive efficiency and compliance.
• Educate and train support teams on all major deployments and updates.
• Enforce security baselines (OS patching, Software patching, Defender, BitLocker/FileVault) and ensure compliance is evidenced.
• Coordinate with cross-functional teams and flex work hours as needed for critical deployments

Qualifications

Bachelor's degree

Range Of Year Experience-Min Year

5

Range Of Year Experience-Max Year

8