Lead, Supported Housing & Care Services

Nacro; North Carolina; Presencial; USD 43.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Disability Confident employer scheme

Descripción de la vacante

Nacro in Durham seeks an experienced Service Lead to head a team delivering high-quality supported housing and housing management services to vulnerable adults, including those leaving prison. You will oversee daily operations, safeguarding, and support planning to promote independence and stability.

The role requires strong leadership, staff development, and the ability to build partnerships with external agencies while ensuring contract compliance and high service standards.

Formación

• Experience of managing or supervising a team within supported housing, homelessness services, social care or a similar environment.
• Strong leadership, communication and interpersonal skills, with the ability to motivate, support and develop staff.
• Experience of working with vulnerable adults, including people experiencing homelessness, individuals leaving prison and those with complex needs.
• Good understanding of safeguarding, risk assessment, health and safety and relevant legislation.
• Ability to manage service delivery, monitor performance and maintain high standards of quality.

Responsabilidades

• Leading and managing a team of Support Workers delivering high-quality supported housing and housing management services to vulnerable adults.
• Overseeing daily service operations, staff supervision, safeguarding, support planning and monitoring service quality and performance.
• Managing budgets and ensuring compliance with contractual requirements.
• Building partnerships with external agencies, managing staff rotas and on-call arrangements.
• Ensuring service users receive person-centred support to help them achieve independence and stability.

Conocimientos

Leadership

Staff supervision

Safeguarding

Relationship building

Budget management

Educación

Health and social care qualification

Herramientas

IT skills

Descripción del empleo

Nacro in Durham seeks an experienced Service Lead to head a team delivering high-quality supported housing and housing management services to vulnerable adults, including those leaving prison. You will oversee daily operations, safeguarding, and support planning to promote independence and stability.

The role requires strong leadership, staff development, and the ability to build partnerships with external agencies while ensuring contract compliance and high service standards.