Lead / Supervisor - El Paso

Merchants Building Maintenance; El Paso (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Medical Insurance

Job summary

Merchants Building Maintenance is seeking a Lead to oversee daily janitorial operations and supervise staff at client sites. The role ensures contract compliance, quality control, and clear communication with clients. You will manage equipment and supplies, respond to issues, and maintain a clean, secure facility environment.

The position requires experience in janitorial supervision, bilingual English/Spanish abilities, and a valid driver's license, with flexibility to meet site needs.

Qualifications

• Bilingual English/Spanish required for daily interactions.
• Strong verbal communication and customer-facing skills.
• Ability to supervise janitorial staff with minimal supervision.
• Reliability with regular and timely attendance.
• Must hold a valid driver's license for site visits.
• Flexibility with hours and schedule to meet contract needs.
• Technical knowledge of janitorial service delivery and equipment use.

Responsibilities

• Lead day-to-day janitorial operations to meet contract requirements.
• Supervise staff at assigned buildings, coordinating tasks and shifts.
• Oversee inspections, quality control and inventory of supplies.
• Maintain client communication and satisfaction on a daily basis.

Skills

Bilingual English/Spanish

Good verbal communication

Minimal supervision

Regular attendance

Valid driver's license

Flexible schedule

Team supervision

Education

High School Education or equivalent

Job description

About Merchants Building Maintenance, LLC

We’re a reliable, responsive commercial cleaning company.

Merchants Building Maintenance is a full-service, family-owned and operated commercial cleaning company that has grown to become one of the largest providers in the Southwestern US.

Our Mission

To excel in all that we do for our customers, employees, suppliers, and the communities we serve by continuously improving the quality and value of our services.

Family Atmosphere

Every one of our 6,000+ team members is important to us. We’re proud to treat everyone on our staff like family

Woman-Owned

We are a certified woman-owned business by the Women’s Business Enterprise National Council (WBENC) and a certified Women’s Business Enterprise by the Supplier Clearinghouse.

Job Details

job title: Lead

Revision Date: 10/01/2021

Flsa Status: Non-Exempt

Position Type: Full Time

Reports To: Area Manager/Supervisor

Level/Grade: Production

Hr Approval:

Position Summary:

Leads are responsible for the day-to-day Janitorial operations and activities to ensure conformance to contract requirements. Performs supervisory and routine janitorial activities at an assigned building, hospital, warehouse, shopping mall, school or other facility to maintain buildings, common areas, locker rooms and adjacent grounds areas in a clean, orderly and secure condition. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building. Responsible for client communication and satisfaction, working closely and directly with clients on a daily basis.

• Operate cleaning equipment such as vacuums, floor stripper, buffer and polisher, carpet shampooer, scrubbers and power blower as assigned.
• Respond to emergency cleanups such as spills and bodily fluids.
• Perform other duties as assigned.
• Maintain regular attendance.

Knowledge, Skills And Abilities Required

• Good verbal communication skills
• Able to work well with all levels of employees and managers
• Maintain a clean and orderly work area
• Ability to perform job with minimal supervision
• Regular and timely attendance
• Bilingual English/Spanish a MUST
• Minimum of (2) years managing janitorial operation and experience in a service/customer oriented environment
• Flexibility with hours and schedule
• Technical knowledge of all aspects of janitorial service delivery
• Must have a valid driver's license.
• Basic methods, materials, tools and equipment used in custodial work and routine maintenance.
• Proper methods of storing equipment, materials and supplies.
• Proper lifting techniques.
• Principles of training and providing work direction.
• Use cleaning materials, equipment and methods according to predetermined standards.
• Walk, bend, lift, push and stand for extended periods of time.
• Work cooperatively with others.

Qualifications

• High School Education or equivalent
• Previous experience in a similar capacity and environment

Other Demands:

Please note this job description is not designed to cover all or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice and may include all or some of the physical demands listed.

Physical requirements include stooping, standing, climbing and frequent lift and/ or moving a minimum of 50 lbs. of office and facilities equipment and trash and the ability to safely use equipment provided. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Additional Information / Benefits

• Dental Insurance
• Vision Insurance
• Medical Insurance

This position reports to Area Manager.