Lead

Merchants Building Maintenance Company; California; On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Medical Insurance

Job summary

Merchants Building Maintenance Company is seeking a bilingual Janitorial Supervisor to lead day-to-day cleaning operations across multiple facilities. You will oversee quality control, safety, training, and client communications, ensuring services meet contract requirements and expectations.

The role requires bilingual English/Spanish, 2+ years of supervisory janitorial experience, and a valid driver’s license. It offers on-site work with flexible hours to accommodate client needs and schedules.

Qualifications

• Bilingual English/Spanish required.
• Minimum 2 years managing janitorial operations or a service/customer oriented environment.
• Excellent communication and interpersonal skills with clients and staff.
• Valid driver’s license required.
• Flexible hours and schedule.

Responsibilities

• Lead day-to-day janitorial operations at assigned facilities.
• Oversee quality control programs and safety regulations.
• Coordinate with maintenance staff on cleaning projects.
• Train and supervise assigned employees and review work.
• Ensure services meet contract requirements and client expectations.

Skills

Bilingual English/Spanish

Supervisory experience

Customer service

Communication skills

Driver's license

Education

High School Education or equivalent

2+ years janitorial management experience

Job description

Overview

About Merchants Building Maintenance, LLC

Overview

About Merchants Building Maintenance, LLC

We’re a reliable, responsive commercial cleaning company.

Merchants Building Maintenance is a full-service, family-owned and operated commercial cleaning company that has grown to become one of the largest providers in the Southwestern US.

Our Mission

To excel in all that we do for our customers, employees, suppliers, and the communities we serve by continuously improving the quality and value of our services.

Family Atmosphere

Every one of our 6,000+ team members is important to us. We’re proud to treat everyone on our staff like family

Woman-Owned

We are a certified woman-owned business by the Women’s Business Enterprise National Council (WBENC) and a certified Women’s Business Enterprise by the Supplier Clearinghouse.

Job Details

Position Summary: Leads are responsible for the day-to-day Janitorial operations and activities to ensure conformance to contract requirements. Performs supervisory and routine janitorial activities at an assigned building, hospital, warehouse, shopping mall, school or other facility to maintain buildings, common areas, locker rooms and adjacent grounds areas in a clean, orderly and secure condition. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building. Responsible for client communication and satisfaction, working closely and directly with clients on a daily basis.

MUST BE BILINGUAL

Essential Functions

• Interface with maintenance staff to coordinate and execute cleaning projects
• Complete all quality control programs in accordance with company guidelines
• Maintain all compliance and safety regulations
• Ensure that services are performed as contracted and at the intended profit margins.
• Control supplies, equipment, and personnel necessary to meet customer specifications.
• Troubleshoot potential problems and concerns.
• Conduct quality of service inspections at assigned buildings.
• Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
• Train and provide work direction to assigned employees; assign and review the work of others.
• Plans and implements appropriate response to emergency situations.
• Perform routine janitorial activities such sweep, scrub, mop, wax and polish floors and vacuum rugs and carpets in assigned work areas; spot clean and shampoo carpets.
• Sweep, mop and clean floors as assigned; spot mop spills and remove gum and debris.
• Clean and disinfect drinking fountains, sinks, toilets, showers and urinals; clean mirrors, tile and windows.
• Report safety, sanitary and fire hazards to appropriate authority; report and recommend need for maintenance repairs to appropriate authority; report infractions of rules to supervisor.
• Operate cleaning equipment such as vacuums, floor stripper, buffer and polisher, carpet shampooer, scrubbers and power blower as assigned.
• Respond to emergency cleanups such as spills and bodily fluids.
• Perform other duties as assigned.
• Maintain regular attendance.

Additional Information / Benefits

Knowledge, Skills and Abilities Required:

• Good verbal communication skills
• Able to work well with all levels of employees and managers
• Maintain a clean and orderly work area
• Ability to perform job with minimal supervision
• Regular and timely attendance
• Bilingual English/Spanish a MUST
• Minimum of (2) years managing janitorial operation and experience in a service/customer oriented environment
• Flexibility with hours and schedule
• Technical knowledge of all aspects of janitorial service delivery
• Must have a valid driver’s license.
• Basic methods, materials, tools and equipment used in custodial work and routine maintenance.
• Proper methods of storing equipment, materials and supplies.
• Proper lifting techniques.
• Principles of training and providing work direction.
• Use cleaning materials, equipment and methods according to predetermined standards.
• Walk, bend, lift, push and stand for extended periods of time.
• Work cooperatively with others.

Qualifications

• High School Education or equivalent
• Previous experience in a similar capacity and environment

Other Demands:

Please note this job description is not designed to cover all or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice and may include all or some of the physical demands listed.

Physical requirements include stooping, standing, climbing and frequent lift and/ or moving a minimum of 50 lbs. of office and facilities equipment and trash and the ability to safely use equipment provided. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Physical Demands:

The physical demands described here are representative of those that must be met and by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is occasionally or regularly required to perform the following repetitive movements:

• Dental Insurance
• Vision Insurance
• Medical Insurance

This position reports to Rogie.

The Following Screenings Are Required

• Criminal Background Check

The Following Shifts Are Available

• Day shift
• Night shift