Lead Supervisor

Vertical Jump Park KY; Paducah (KY); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Vertical Jump Park KY is seeking a part-time manager to oversee operations, manage staff, and ensure customer satisfaction. Ideal candidates will have a strong work ethic, excellent communication skills, and the ability to thrive in a fast-paced environment. The role requires flexibility to work both weekends and weekdays.

Qualifications

• Previous experience managing part-time employees.
• Ability to work independently and follow directions.
• Skills in effective decision-making under pressure.

Responsibilities

• Manage shift operations including cash management.
• Ensure customer service excellence.
• Oversee cleaning and maintenance during shifts.

Skills

Excellent work ethic

Professional communication

Problem solving

Multi-tasking

Self-starter

Job description

Benefits:

Employee discounts

Flexible schedule

The Vertical experience is not like a typical workplace. We have high energy attractions with an awesome sound and light system which creates an lively experience for our Jump Crew members!

Job Responsibilities/Duties:

Part time (15 - 22 hrs/week), weekend and weekday shifts. Saturday shift a must.

Responsible for either opening or closing shifts

Responsible for cash management processes

Provides courteous customer service and responds to customer's questions, complaints or requests.

Directs any unresolved issues to the General Manager

Assists supervised staff in their job performance during peak activity periods or as required

Manages cleaning and maintenance of park during their shift

Communicates low inventory levels for concessions, cleaning supplies, etc.

Maintains an image of competence and professionalism to customers, employees and management

Maintains proper employee/employer relations and addresses any questions in a timely and open manner

Communicates any employee issues with General Manager

Provides or performs other services or duties as required by General Manager

Skills and Qualifications:

Looking for managers with an excellent work ethic

Previous experience managing part-time employees

Must have professional communication skills including phone etiquette and e-mail correspondence.

Be able to work independently while taking direction from General Manager

Effective problem solving and decision making skills

Excels in, multi-tasking, staying calm and collected even in stressful situations

Self-starter

Each member of our team is vital to providing an exceptional experience for our guests!