Lead Stretch Practitioner

Stretch Zone - 1169; Westborough (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Bonuses based on retention

Paid time off including your birthday

Company lunches

Employee discounts

Recognition perks

Flexible scheduling

Advancement opportunities

Company parties

Paid time off

Training compensation during on-the-jo

Job summary

Stretch Zone in Westborough, MA is seeking a Lead Stretch Practitioner to deliver outstanding assisted stretching, build loyalty, and supervise junior staff. You will partner with the Lead Sales Associate and the Regional Manager to support studio sales and operations.

This full-time, non-exempt role offers on-site training, a culture focused on service, and opportunities to advance within the wellness network. You will train others, maintain high standards, and help grow our community.

Qualifications

• Must manage time effectively and stay organized.
• Proficient in Stretch Zone techniques and procedures.
• Maintain daily studio presence and coach others.
• Communicate with corporate about initiatives and updates.
• Uphold ethical standards and professional image.

Responsibilities

• Partner with the Lead Sales Associate and Regional Manager to ensure studio success.
• Build connections and grow your personal brand within wellness.
• Maintain a positive attitude and meet member needs.
• Follow scheduling as directed by the Regional Manager.
• Dress professionally per company handbook.
• Contribute to team environment and culture.
• Clock in/out per handbook.
• Execute stretches to Stretch Zone standards.
• Train and develop practitioner staff and lead generation at events.
• Lead client retention and member satisfaction.

Skills

Time management

Customer service

Communication

Leadership

Studio presence

Culture stewardship

Education

Stretch Zone certification

Job description

Benefits:

• Bonuses based on Retention
• Paid time off including your birthday
• Company lunches, employee discounts, and additional recognition perks
• Opportunity to utilize interest/education in exercise science
• Flexible scheduling for session bookings
• Commission, renewal bonuses, and cash referral rewards
• Pay raise upon training completion
• Employee discounts
• Opportunity for advancement
• Company parties
• Paid time off

Lead Stretch Practitioner Job Summary

The Lead Stretch Practitioner’s role is to provide the Stretch Zone client base with excellent customer service and effective assisted stretching techniques and to create a long-term customer loyalty-focused environment. Additionally, they will train and develop new practitioners, work in tandem with the studio Lead Sales Associate and assist the Regional Manager in sales/operations as needed.

Culture

The duties of the LSP include maintaining and reinforcing the culture of Stretch Zone. At Stretch Zone, we work as a team, and it is the foundation for the success of our brand and your studios. All team members are expected to contribute towards fostering a positive environment, serve members, and maintain the cleanliness and quality appearance of the studio. This approach helps us provide the very best service experience and atmosphere for our team, prospects, and members.

This is a full time, non-exempt position.

Responsibilities:

• Partner with the Lead Sales Associate and Regional Manager to ensure the success of the studio
• Build meaningful connections and creating community as you expand your personal brand and network within the wellness industry
• Maintain a positive attitude and personal commitment to meeting the needs of members
• Comply with the scheduling as directed by the Regional Manager
• Dress professionally according to the current dress code highlighted in the company handbook
• Contribute to the team environment
• Clock in and out as required in the handbook
• Execute stretches up to the Stretch Zone standard
• Train and develop practitioner staffContribute to lead generation via participation in events
• Lead in client retention and member satisfaction

Required knowledge skills and abilities:

• Must be able to manage time effectively
• Must be proficient in Stretch Zone techniques, processes and procedures
• Must be able to efficiently service and maintain the member base
• Have a presence in studio daily, coaching, developing, and ensuring proper stretch protocols
• Consistent communication with corporate to ensure you are up to date with all initiatives
• Maintain high ethical standards and appropriate professional image
• Responsible for setting and enforcing the Stretch Zone culture
• Effective listening skills necessary to foster an inclusive environment
• Excellent written and verbal communication
• Can successfully manage various personalities

On Job Training Compensation:

You are required to complete our Stretch Practitioner certification training and you will be paid your hourly rate for all training hours.