Lead Stretch Practitioner

Stretch Zone; Westborough (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonuses based on retention

Paid time off including your birthday

Company lunches

Employee discounts

Recognition perks

Education opportunities in exercise-sc

Flexible scheduling

Commission and renewal bonuses

Referral rewards

Pay raise after training completion

Advancement opportunities

Company parties

Job summary

Stretch Zone is seeking a Lead Stretch Practitioner to deliver exceptional client service and effective assisted stretching, fostering long-term loyalty. You will train new practitioners and collaborate with the studio Lead Sales Associate to support sales/operations under the Regional Manager's guidance.

You will contribute to a culture-focused environment, maintain professional standards, and lead by example in a fast-paced wellness studio setting.

Qualifications

• Must manage time effectively.
• Proficient in Stretch Zone techniques, processes and procedures.
• Efficiently service and maintain the member base.
• Maintain daily studio presence, coaching and ensuring proper stretch protocols.
• Communicate with corporate to stay updated on initiatives.
• Maintain high ethical standards and professional image.
• Set and enforce Stretch Zone culture.
• Strong listening skills to foster inclusivity.
• Excellent written and verbal communication.
• Ability to handle diverse personalities.

Responsibilities

• Partner with Lead Sales Associate and Regional Manager to ensure studio success.
• Build connections and grow your personal brand in the wellness industry.
• Maintain a positive attitude and meet members' needs.
• Follow scheduling as directed by Regional Manager.
• Dress according to the company handbook dress code.
• Contribute to the team environment.
• Clock in/out per handbook.
• Perform stretches to Stretch Zone standard.
• Train and develop practitioner staff.
• Contribute to lead generation via events participation.
• Lead in client retention and member satisfaction.

Skills

Time management

Stretch Zone techniques

Member service

Presence in studio daily

Corporate communication

Ethical standards

Culture enforcement

Active listening

Written and verbal communication

People management

Job description

Benefits

• Bonuses based on Retention
• Paid time off including your birthday
• Company lunches, employee discounts, and additional recognition perks
• Opportunity to utilize interest/education in exercise science
• Flexible scheduling for session bookings
• Commission, renewal bonuses, and cash referral rewards
• Pay raise upon training completion
• Employee discounts
• Opportunity for advancement
• Company parties
• Paid time off

Lead Stretch Practitioner Job Summary

The Lead Stretch Practitioner’s role is to provide the Stretch Zone client base with excellent customer service and effective assisted stretching techniques and to create a long-term customer loyalty-focused environment. Additionally, they will train and develop new practitioners, work in tandem with the studio Lead Sales Associate and assist the Regional Manager in sales/operations as needed.

Culture

The duties of the LSP include maintaining and reinforcing the culture of Stretch Zone. At Stretch Zone, we work as a team, and it is the foundation for the success of our brand and your studios. All team members are expected to contribute towards fostering a positive environment, serve members, and maintain the cleanliness and quality appearance of the studio. This approach helps us provide the very best service experience and atmosphere for our team, prospects, and members.

This is a full time, non-exempt position.

Responsibilities

• Partner with the Lead Sales Associate and Regional Manager to ensure the success of the studio
• Build meaningful connections and creating community as you expand your personal brand and network within the wellness industry
• Maintain a positive attitude and personal commitment to meeting the needs of members
• Comply with the scheduling as directed by the Regional Manager
• Dress professionally according to the current dress code highlighted in the company handbook
• Contribute to the team environment
• Clock in and out as required in the handbook
• Execute stretches up to the Stretch Zone standard
• Train and develop practitioner staff
• Contribute to lead generation via participation in events
• Lead in client retention and member satisfaction

Required knowledge skills and abilities

• Must be able to manage time effectively
• Must be proficient in Stretch Zone techniques, processes and procedures
• Must be able to efficiently service and maintain the member base
• Have a presence in studio daily, coaching, developing, and ensuring proper stretch protocols
• Consistent communication with corporate to ensure you are up to date with all initiatives
• Maintain high ethical standards and appropriate professional image
• Responsible for setting and enforcing the Stretch Zone culture
• Effective listening skills necessary to foster an inclusive environment
• Excellent written and verbal communication
• Can successfully manage various personalities

On Job Training Compensation

You are required to complete our Stretch Practitioner certification training and you will be paid your hourly rate for all training hours.