Lead Steward

Compass Group USA; Evanston (IL); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is hiring a Lead Steward for Ryan Field to oversee dishwashing and culinary operations during events, ensuring top-quality service and safety standards. The role includes supervising staff, managing inventory, and supporting the event teams to deliver memorable guest experiences.

Based in Evanston, IL, this position supports the venue’s game-day and event operations, with a focus on teamwork, efficiency, and exceptional customer service during peak periods.

Responsibilities

• Oversee daily dishwashing and culinary operations while providing exceptional customer service.
• Assist with staff supervision, training, inventory control, food preparation, and ensuring compliance with food safety standards.
• Set a positive example for department through professional interactions with team members, customers and patients.

Job description

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Position Title: Lead Steward at Ryan Field

Pay Range: $26.00to$28.00

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

At Ryan Field, we are building a world-class game day and event experience and this role is instrumental in creating memorable moments for guests, donors, season ticket holders, sponsors, and visitors.The Lead Steward is responsible for overseeing daily dishwashing and culinary operations while providing exceptional customer service. This position assists with staff supervision, training, inventory control, food preparation, and ensuring compliance with food safety standards. The Lead Steward serves as a role model for team members and helps ensure efficient operations during events and peak business periods.

Summary:

Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.

Essential Duties and Responsibilities:

• Delivers quality customer service to customers by providing one on one attention to the detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team member maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Any other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age based competencies.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program