Lead SRE

Dhaka Technologies Limited Company; Atlanta (GA); Presencial; USD 90 000 - 96 000; Tempo integral

Resumo da oferta

Dhaka Technologies Limited Company in Atlanta, GA is seeking a Lead SRE to join onsite. You will lead reliability across Azure, GCP, and Kubernetes, drive production stability, and implement automation and observability.

Responsibilities include incident management, RCA, and collaborating with engineering, product, security, and infrastructure teams to enhance customer experience.

Qualificações

• 5+ years of experience in SRE, DevOps, Cloud Operations, or Infrastructure Engineering.
• Strong expertise in Azure, GCP, Kubernetes, Cloudflare, Splunk, AppDynamics, SQL Server, RabbitMQ, and Zscaler.
• Solid networking knowledge (DNS, TCP/IP, HTTP/S, CDN, WAF, Load Balancing, SSL/TLS, Firewalls, VPNs).
• Experience with automation and scripting (Python, PowerShell, Bash, Terraform).
• Strong customer-facing communication and stakeholder management skills.

Responsabilidades

• Lead platform reliability, availability, and performance initiatives.
• Design and support cloud infrastructure in Azure and GCP.
• Manage and optimize Kubernetes environments and containerized applications.
• Implement observability and monitoring using Splunk, AppDynamics, and cloud-native tools.
• Support Cloudflare, Zscaler, SQL Server, RabbitMQ, and enterprise networking components.
• Lead major incident response, RCA, and problem management activities.
• Develop automation and self-healing solutions to improve operational efficiency.
• Collaborate with Engineering, Product, Security, and Infrastructure teams to enhance customer experience and platform stability.
• Serve as a technical escalation point for critical production and customer issues.

Conhecimentos

Terraform

stakeholder management

+27

SRE

Cloud Operations

Python

Ferramentas

Azure

GCP

Kubernetes

Cloudflare

Splunk

AppDynamics

SQL Server

RabbitMQ

Zscaler

Descrição da oferta de emprego

Dhaka Technologies Limited Company | Full time

Lead SRE

Atlanta, United States

• Salary $65 - $70/hr on W2 or $120,000 - $130,000 per annum
• Required Skills
  • Terraform
  • stakeholder management
  • +27
• City Atlanta
• State/Province Georgia
• Country United States

Job Description

Location: Atlanta, GA (Onsite)
Employment Type: W2 / Full-time
Work Authorization: USC / GC
Candidate Rate: $65 to $70/hr on W2 or $120,000 to $130,000 per annum

Position Summary

Dhaka Technologies Limited Company (DTLC) is hiring a Lead SRE on behalf of its client for an onsite position in Atlanta, GA.

Lead SRE with SRE, DevOps, Cloud Operations, or Infrastructure Engineering.

Lead Site reliability, scalability, security, and operational excellence of customer-facing platforms across Azure, GCP, and Kubernetes environments. Drive production stability through automation, observability, incident management, and continuous improvement initiatives.

Key Responsibilities

• Lead platform reliability, availability, and performance initiatives.
• Design and support cloud infrastructure in Azure and GCP.
• Manage and optimize Kubernetes environments and containerized applications.
• Implement observability and monitoring using Splunk, AppDynamics, and cloud-native tools.
• Support Cloudflare, Zscaler, SQL Server, RabbitMQ, and enterprise networking components.
• Lead major incident response, RCA, and problem management activities.
• Develop automation and self-healing solutions to improve operational efficiency.
• Collaborate with Engineering, Product, Security, and Infrastructure teams to enhance customer experience and platform stability.
• Serve as a technical escalation point for critical production and customer issues.

Required Skills

• 5+ years of experience in SRE, DevOps, Cloud Operations, or Infrastructure Engineering.
• Strong expertise in Azure, GCP, Kubernetes, Cloudflare, Splunk, AppDynamics, SQL Server, RabbitMQ, and Zscaler.
• Solid networking knowledge (DNS, TCP/IP, HTTP/S, CDN, WAF, Load Balancing, SSL/TLS, Firewalls, VPNs).
• Experience with automation and scripting (Python, PowerShell, Bash, Terraform).
• Strong customer-facing communication and stakeholder management skills.

Core Principles

• Automation First - Eliminate manual effort through automation and self-healing systems.
• Observability-Driven Operations - Leverage logs, metrics, traces, and analytics to proactively identify and resolve issues.
• AI-Powered Reliability - Utilize AI and operational intelligence to accelerate detection, diagnosis, and remediation.
• Customer-Centric Mindset - Prioritize customer experience, stability, and business outcomes.
• Operational Excellence - Continuously improve reliability, scalability, and security.

Success Measures

• Service Availability & Uptime
• SLA/SLO Compliance
• MTTR Reduction
• Automation Adoption
• Customer Satisfaction (CSAT)
• Platform Performance & Stability Improvements